Unless you are part of the small inner circle of upper management, you will never earn decent compensation. I would like to let all employees know that you are worth MUCH more than they are willing to pay you. However, most employees are too afraid to look elsewhere.
Your expected to work ten hour shifts each day if you are salary, which makes any increase given at time of promotion almost a joke. When you are hourly, you are asked to work overtime, which is no problem. However, your manager will hardly ever remember to put it in, which means it wont be paid to you until a paycheck AFTER you were supposed to get it.
Benefits aren't bad if you are single but are extremely high and not competitive if you have any other type of coverage.
Workload in ops is very demanding with little recognition. The teams and people you work with are great and will become family. But, the stress of the position and lack of direction cause many good employees to leave and eventually you will want to, too.
Want to talk about any of your concerns? The HR director is nasty to employees and always seems aggravated or annoyed. She only likes certain people and can be heard gossiping almost worse than anyone else in the company. No help there.
Its a shame because when the CEO talks about the company, you can tell that this wasnt the type of management they wanted to have. Although they do need to take a look at some of their business decisions that effect the people if they are going to continue with that message.
NEST is a good place to work if you have little to no office experience. I suggest getting some years of experience behind you and maybe even getting promoted, which they tend to do quickly. Then get the heck out of dodge.