Inbound Customer Service Agent
NetTel USA Inc - Farmingdale, NY

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Description
Come join our team and grow with us!

NetTel USA, a proud member of the Sunrise Family of Companies, is a call center specializing in providing exceptional customer service. We are conveniently located in Farmingdale, NY. This family owned and operated company has close to 40 years of experience in this industry.

In this tough economic time, we are always continuing to recruit and train new employees to join our family. Our goal is not only to recruit new people, but to retain them as satisfied employees. Our company invests time and money into employee development to ensure that they have every opportunity to advance and create a career at the Sunrise Family of Companies.

Job Description:

  • Base pay is between $9.00-$12.00 an hour
  • We are looking to recruit qualified individuals to work on an inbound project for a large utility company.
  • Full Time (40 hrs/week), Seasonal (Sep - Apr) and Part Time positions available.
  • Benefits, paid vacation, holiday and sick time (available to F/T employees)

Responsibilities:

  • Handle customers professionally and respectfully.
  • Receive incoming calls from customers regarding billing, service/appliance requests, payment arrangements, and/or gas leaks/emergencies.
  • Ensure a one call resolution with all customers.
  • Track the results of all calls.

Please apply online, fax or e-mail your resume attention to Shannon Rose

Fax: 631-501-8533
Telephone Number: 631-501-8533

Requirements
Required Skills/Education:

  • Must be computer proficient with the ability to adapt to new computer programs.
  • Must have customer service experience and be able to effectively communicate with customers.
  • Must be able to think quickly when servicing customers.
  • Must have a High School Diploma or equivalent.

Indeed - 19 months ago - save job
About this company
2 reviews
NetTel USA, Inc. is an organization dedicated to providing its clients an outsourced customer contact center of the highest quality. We...