An up beat environment. The smile and good attitude. Appreciate my employees
Besides procuring the best content for Netflix, i would like to give it a unique brand centric approach. With the commitment, service level and understanding of the brand requirement I see a long term partner for Netflix in future.
Give people who have made mistakes a chance and not judge for past choices
Give everyone a fair shot, clean house (management), throw out current attendance and health accommodation policies, bring back former incentives and morale boosters.
Answered - Customer Service Representative (Current Employee) - Salt Lake City, UT
Follow through, more vetted hiring process, employee's held to same standards, communication.
Answered - Technical Support Representative (Former Employee) - Salt Lake City, UT
More consistency in management i had like 14 sups in 3 years.
Answered - CUSTOMER SERVICE REPRESENTATIVE (Former Employee) - Hillsboro, OR