My typical day at work was pretty simple if all went well. My job was to answer questions, comments, and concerns with the website and the product we were providing as well as assisting with devices customers where using. It was a new challenge for each call and that was what kept it fun for myself. You would have a few bad eggs of course, but that rarely slowed down the pace of the day overall. Management told you how you could improve on your calls, and co-workers would talk to you during breaks about what they do when you run into a sticky situation. The hardest part about the job was having a rush of callers that gave us no breathing room in between to collect ourselves again. This, however, is standard with most jobs involving customer interaction. Also, compared to the number of customers they have, we were only helping a very small percentage of the overall user base. In short, the customers that called were the ones that definitely needed our help.
Benefits, Good Pay, Friendly Co-Workers
Pranks, Stats, Short-Breaks