Lead Functional Consultant, Wholesale (Former Employee) – Centennial, CO – June 13, 2017
NetSuite implemented a new implementation methodology called "SuiteSuccess" while I was there. Sales People were strongly encouraged to ONLY sell SuiteSuccess. The SuiteSuccess implementation methodology assumes the customer will actually change their business practices to conform to NetSuite "leading practices". NetSuite also manages closely to the budgeted hours in their fixed bid implementation projects and after the hours are used, they don't record any more hours against the project unless the customer signs a change order.
Consultant (Former Employee) – San Mateo, CA – October 18, 2016
I'm still not sure what I think of this company. I liked most of my co-workers very much, but there is a definite attitude bias. Managers and co-workers sometimes lack respectful communication. NetSuite is growing fast, so get on-board that the train if you want a ride on the bullet train. Looks like they may not be gobbled up by Oracle after all. Also keep in mind that a good deed never goes unpunished here.
Compensation is all over the map, so be careful with negotiations.
Disrespectful co-workers, do not do what they say they will do, you might have to ramp on your own in some departments and nobody wants to help with that
Human Resources Coordinator (Contractor) (Former Employee) – San Mateo, CA – July 5, 2016
It's a fast paced environment and things are always constantly changing. The people who work for the company are very talented and very friendly. A little downside would be the communication culture that needs to be improved on.
Project Manager, Professional Services (Current Employee) – Austin, TX – April 18, 2016
NetSuite still has the feel of a startup even though it has not been one in quite some time. The lack of consistency even within the verticals is disheartening. They say that they offer "unlimited PTO" or vacation but you still have to meet your utilization numbers and that time you've taken off, be vacation or a medical LOA is counted against you because it is not accounted for in the calculation and makes it appear that you are not working enough. When my boss left the company, I sought out assistance as his approach was different from that of the PMO and his direction was what we were to follow. Asking for this help was used against me, stating that I did not understand my job duties and I was directed to use a website for additional information that is consistently inaccurate and in many areas obsolete. There is little clear sense of direction for this company and the turn-a-round numbers prove that.
Clear expectation that this is not a job with work/life balance
Software Engineer (Current Employee) – San Mateo, CA – April 3, 2016
The engineering culture at NetSuite is incredibly antiquidated. That wouldn't be a problem, given how intelligent the engineering base is especially given the various bleeding-edge ERP companies that NetSuite has acquired over the years. However, for the sake of austerity, the company is adamantly against innovation. While the C-Suite flaunts catchy terminology like 'surging', 'seizing the hill', 'best-in-cloud' and 'owning the tranasction', that is all lost by middle management.
Middle management is amateur, often compared to trying to discipline a third-grader.
While there, I learned an incredibly deal about how ERP works. However, every lesson regarding how we could do better came with a disclaimer: middle management would never allow it.
Individual interations between peers are always pleasant, but as soon as 4 or more persons were meeting productive sank and stonewalling rose.
For a perk, I was given the opportunity to travel to Brno, Czech Republic twice.
Working at a fun tech company, in the Bay Area, that is growing fast
NetSuite Consultant (Current Employee) – San Francisco, CA – October 13, 2015
After having done some Consulting work on the Netsuite platform, I am now ready to go back to a F/T, Assistant Controller or similar position.
A fast-paced environment, where people work hard and respect each other, yet have fun outside of their jobs. In this day and age of social media, a Social Office would be attractive to me.
My skills are particularly good in Accounting, ERP systems, managing and manipulating large sets of data and numbers, being organized with the details yet always keeping an eye on the bigger objectives of the job and the Company.
Short commute, friendly work place, ping pong table, lunches
Inflexible work hours and schedules, non-communicative workers
eCommerce Test Analyst (Former Employee) – San Mateo, CA – December 9, 2014
I Created Test Plans, Test Cases, Test Scripts, Test Scenarios and Defect Reports, and attended Weekly status meetings, Walkthrough meetings, QA Meetings, and Bug Review Meetings Performed Functional Testing, Regression testing, Smoke Testing and UAT testing. Written automation scripts for Regression test cases and executed using Soap UI and RestFul Services. All of my management and team members were co-operative and well communicate.
Pay's well but company is on a self destruct course.
Professional Services Project Manager (Current Employee) – San Mateo – August 25, 2013
This is a company where its go-go-go, bill as many hours as possible, as often as possible, charge the customer whatever you can, and always focus on making your numbers, its more important to bill a customer than to provide good service. Customers are routinely billed for items they do not need and the focus is on making your numbers by hook or crook. Rapid growth and unchecked focus on revenue over value is leading this company towards a harsh crash in the near term. While they continue to sign more new customers each year for the first time they are now loosing more current customers than new ones they signing up. Which means their overall customer base is starting to drop. The hope is that by increasing costs to the current customer base they will be able conceal these facts.
Company Culture is entirely focused on revenue and profit, employees who work 70+ hour weeks are lauded as examples to the other employees. The company will one day be a good text book example of what happens when a successful company changes and the sole focus is entirely based on the $ and not on building a good product or providing good service.