Pay's well but company is on a self destruct course.
Pros: good pay for employees.
Cons: poor focus on customer service or value.
This is a company where its go-go-go, bill as many hours as possible, as often as possible, charge the customer whatever you can, and always focus on making your numbers, its more important to bill a customer than to provide good service. Customers are routinely billed for items they do not need and the focus is on making your numbers by hook or crook. – more... Rapid growth and unchecked focus on revenue over value is leading this company towards a harsh crash in the near term. While they continue to sign more new customers each year for the first time they are now loosing more current customers than new ones they signing up. Which means their overall customer base is starting to drop. The hope is that by increasing costs to the current customer base they will be able conceal these facts.
Company Culture is entirely focused on revenue and profit, employees who work 70+ hour weeks are lauded as examples to the other employees. The company will one day be a good text book example of what happens when a successful company changes and the sole focus is entirely based on the $ and not on building a good product or providing good service. – less