Medicare Customer Service Representative (Former Employee) – Menasha, WI – August 23, 2016
A typical day was always busy and kept me on my toes, I enjoyed the fast paced environment with multiple tasks provided to me. I learned more about computer systems and a new level of patience as I worked directly with their Medicare members. Management was very organized and always worked towards improvement in efficiency and time management, which I had much respect for. My co-workers were all very bubbly and outgoing that created a fun and energetic atmosphere, all were very helpful and determined to work as a team. The hardest part of the job would have been quoting coverage on something out of the ordinary Medicare didn't have set guidelines for, that could be determined with time and determination to find the answers. The most enjoyable part of this job for me was the opportunity to handle multiple tasks, keeping the day challenging and unique.
Web Programmer Analyst (Former Employee) – Menasha, WI – February 10, 2016
Network used to be a good company to work for. Recent management changes have changed the company cultures and attitude. Management has no vision and are confused about their own future. I think Network will become a good company again, but I would give it a few years to level off.
Temporary Claims's Analyst I (Former Employee) – Menasha, WI – December 19, 2015
I honesty think that this is the best place on earth to work!!
They stay small enough to care about their employees, hire the best supervisors..and everyone there for the most part is happy
Being happy with not only your coworkers, but your surroundings; along with the great supervisors you work under..it really couldn't get any better!!
Yet it does. I have to say after being a temp processor for a few months..Network goes out of their way for their members and often creates products that will fit right into what their member's needs are. They're one of those health insurers that goes to bat for their members, rather than the other way around.
Medical Management Intake Coordinator (Former Employee) – Medford, MA – March 5, 2015
Great place to work with many benefits and management are there to help at time of distress. Overall, it is truly a great place to work and the former location, Medford Ma was an ideal location but it has recently moved to a not so ideal location
Employment Manager (Current Employee) – Medford, MA – September 19, 2012
I've been both a contractor and a permanent employee here on two separate occasions and I've been very impressed with the company. It is very much values-driven, and that's shown in a number of ways to the employees. From a VERY generous employee referral program to excellent benefits, the company clearly puts effort into making their employees happy to come to work every day.
fantastic (and inexpensive) benefits, great location, company cares about employees
going through some adjustments as the company moves from small- to medium-sized
Recoveries Coordinator (Current Employee) – Medford, MA – December 11, 2012
Assist in daily Claim Check activities including but not limited to the research and resolution of Claim Check related issues. Process all aspects of basic denied or pended claims including initiating letters to Providers explaining adjusted claim payments. Implement and maintain efficient procedures for Appeals and Complaints received regarding provider claim payments. Assist in reviewing and editing Network Health's prior to payment claims according to Claim Check auditing and determine on certain cases if a Claim Check edit may need additional medical documentation and further review.
Anonymous (Former Employee) – Medford – February 3, 2014
Its a good place to work. Friendly employees...I don't like the short cubicles. There are too many meetings and at times wonder how work gets done. Too many 1:1 with managers take away the sense of teamwork as each person claims responsibility/credit for whatever project is going on at the moment to get credit.
internet, laid back attitude
short cubicles, too many meetings, lack of teamwork because of weekly 1:1s
Pharmacy Benefits Coordinator (Current Employee) – Medford, MA – December 9, 2013
A typical day of work involves analyzing all operational override requests. The workflows are streamlined to our department via the customer serivce representatives. We review the requests, and per guidelines, decide what type of override (if any,) is necesary. I have learned so much here. I have learned how to create overrides, as well as Medical Request forms for medications that require prior authorizations. The most difficult part of the job is meticulously following the guidelines. There are many steps involved in approving an override, and nothing can be overlooked. The most enjoyable part of my job is the fact that each day brings forth new challenges, and learning opportunities.
IT (Former Employee) – Medford, MA – October 13, 2013
I have now seen 4 people quit because Network Health decided to keep troublemakers past their time to the point that nobody can do their actual work because they are constantly being asked to interact with the problems. NH needs to learn how to value their "best assets".
Contractor (Former Employee) – Medford, MA – June 18, 2012
The department I worked for was not a good one at all. Poor leadership skills, lack of general knowledge and respect for employees. Too bad - as the employees work hard there to do the right thing but I think at times they don't have a chance.
Recoveries Analyst (Former Employee) – Medford, MA – September 3, 2013
For low-income health insurance, Network Health has been added to Tufts Health. Tufts bought out Network Health to branch out into the low-income field. Network Health employees are still with Network Health. Tufts Health and Network Health continue to work together and side by side today. I was fortunate to be a part of this transition before leaving Network Health for personal reasons. I would highly recommend to anyone to apply for employment with Network Health.
My day consisted of starting before the company opened, allowing me to address and deal with any issues and work before the regular day kicked in, I've learned almost everything about third party liability from my co-worker, the management always makes us comfortable enough to approach them with anything, my co-workers and I, constantly working together not just alone, the hardest part of my job being the backlog we incurred during the transition but my most enjoyable part of the job was working with the others whom helped make my job flow at a good pace.