We are looking for an Online Customer Service Representative to join a forward looking health products company. We believe in living a healthy lifestyle and bringing the best products to the market that can promote optimal health in body and mind. Our goal is to bring the best products to the market based on scientific research at an affordable value.
If you are a Customer Support Rep looking for more experience, who enjoys working in a team, please read further.
What's in it for you:
- Competitive Salary with room for growth
- Solid benefits
- Work and life Balance
What you need for this position:
- Ability to handle a high number or e-mails
- Proficient in MS office
- Ability to communicate clearly to colleagues and upper management
- Adaptable skills with the ability take on new technology
- Professional demeanor and superb on the phone and live chat
- Experience in nutraceuticals and vitamins preferred
What you will be Doing:
- Process customer orders and look up invoices in our online backoffice
- Assist customers with product questions and retail/online locations to purchase
- Input data into accounting software to include customer's notes
- Assist customers with any specific needs and escalating as appropriate
- Process credit applications and research payments when applicable
So, if you are highly motivated and looking to take on a challenge and learn new skills, please apply today!
Must be authorized to work in the United States on a full-time basis for any employer.