Wholesale Account Manager (Former Employee) – Plymouth Meeting, PA – June 18, 2017
I met some great people in my time there. Wouldn't change that for anything. But the wholesale department seems to always be going through constant changes. In the two years I was there, I worked under 3 operations managers and 4 direct managers. There were only a handful of employees that were there longer than 2 years. They just made another sweeping change to the management of the wholesale group before I left. Despite the negatives, there are great people working there and I will be friends with some of my former coworkers for years to come.
In the mortgage and banking industry I have learned that our first priority is our clients. Always listen very carefully to them so we can identify what the clients needs and provide them with the right products or solutions. The sad part of my job as mortgage processor was to release bad news to our clients regarding the closing, or credit decisions. The most exiting part of my job was delivering the great news to my customers regarding the closing and scheduling they're closing.
Loan Officer (Former Employee) – Kansas City, MO – May 25, 2017
If you're in the business already just save yourself some time with this one and run away. Outdated systems and set up. No real processors you process your own files. They don't want you to quote rate till app is taken since they do not have competitive rates. They bring in new people since seasoned LO's know there way of doing things is outdated. Hard to get files closed with bad OPS.
Mortgage Closer (Former Employee) – Plymouth Meeting, PA – May 22, 2017
A typical day at New Penn was always good, Great management, and team players made coming to work enjoyable. Transitioning from servicing into Closing was very challenging at first. Once, I received the proper training.I was able to learn the job task.Working at New Penn was a great experience. Unfortunately, I was let go due to Job reduction.
free lunch, unlimited over time, flexible hours, great management
Dificult to adjust to Wholesale Lending philosophy
Mortgage Loan Underwriter (Former Employee) – Philadelphia, PA – May 21, 2017
After being employed for just 1 month, the manager that hired me left the company. For some reason, the person that was promoted to that new managerial position, did not like anything about my underwriting.
This underwriter will be honest and state that for the first time in her professional career, I was not able to get along with this person and therefore it was best we parted ways as early as possible.
WHOLESALE ACCOUNT EXECUTIVE (Former Employee) – Plymouth Meeting, PA – May 15, 2017
To sum it up, I was a top 5 Account Executive in the company and set to go to presidents club and my income was still less than $100k. Comparable companies would have doubled your income if producing at that level.
Account Manager (Former Employee) – Concord, CA – April 12, 2017
This employer blows a lot of smoke. They will promise you a lot of things but they are totally mismanaged. I worked there for less than a year and when it got slow they laid off 90 people company wide and 10 people from my location. They open positions to get caught up and as soon as it gets slow they will lay you off. Their health benefits are very expensive about $350 per month for a single person and it goes up from there. Since they are a mortgage company they don't observe the extra bank holidays such as MLK, Presidents Day, Vetrans Day, Columbus Day. You have to work for 90 days before you can take any sick or vacation time. If you take anytime off during this time it will be unpaid and you open yourself to being fired or terminated. The environment is very mis managed. Upper management and team leads are rarely there for assistance and you have to depend on your teammates to help.
Compensation for a processor, Junior Processor, closer is 45k a year. Some positions come with a bonus and some don't or it's very little. Unless you are desperate for a job or you ran out of unemployment I would look elsewhere. Most other employers pay a lot better and treat employees better
Post-Closing Manager and Collateral Manager (Former Employee) – Milwaukee, WI – April 12, 2017
New Penn is a growing company. Working in the Milwaukee, Brown Deer Rd. location was very much a family oriented facility. Upper management was not necessarily willing to listen to all of managements suggestions and I feel that may possibly take them in the wrong direction. I enjoyed working in the mortgage division of this company but sadly my position was eliminated.
Summer Paid Internship (Former Employee) – Plymouth Meeting, PA – February 8, 2017
All of the people there were so kind and they didn't cut me any slack for being the youngest there. They treated me like an adult and I seemed to fit right in. I learned many things about real world experiences.