New Penn Motor Express

New Penn Motor Express Employee Reviews in United States

Found 43 reviews matching the search
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Good pay & benefits and weekends off, but nothing else is good at this company
City P&D Driver (Former Employee) –  East Syracuse, NYJune 9, 2016
Very good pay, benefits & weekends off, but nothing else about this place is good.

Equipment is old, outdated, poorly maintained, and filthy on the inside. Mechanics were understaffed in the terminal I worked in and many of the same old trucks and trailers are in the out of service lot often for the same repairs that were just made.

Because of the union environment many senior drivers treat Jr. drivers like garbage. Many guys act like macho men and everyone seems to only look out for themselves. There are some good guys working here just looking to make a living, but it seems like the union environment breeds laziness and draws in people of low integrity and moral character.

Some senior drivers use their seniority to subsidize their laziness. They can be the worst performing driver in the barn, e.g. call in sick because of getting drunk the night before, refuse to do certain work, etc.. yet, because of their seniority they'll be given preference and a steady bid over someone who works twice as hard.

Incompetent management, constantly passing the buck for their failures. Complete lack of moral-character & integrity. I don't think I've worked with so many lowlifes in 30 yrs in the labor force. It seem as if every other word out of most of the truck driver's and management's mouth is an F-bomb or reference to a perverted joke just so they can appear " edgy "

Routes & Pickups are poorly scheduled to drivers within the areas.
On board communication systems in trucks for loaded and empty calls are horrible & constantly breaking. In the winter time the dock is
  more... colder than the outside temp.

No training, yet you'll be expected to perform in a short time as if you'd been there for yrs. When you start it's very hard to get a steady bid. You'll bounce around forever until someone quits, get's fired, or retires.

You have both the Teamsters dues and a 15% give back because yellow owns them and negotiated a contract for a give back a few years back. In spite of these dues the pay is still very good and other than benefits and weekends off is the only good thing I have to say about this place.

While I did make some good money when they did work me full time, the pay was not worth the stress you had to deal with because of some of the people you had to work with. For me the most enjoyable part of the day was when you went out on the road to do deliveries and punched out at the end of the day.

While I think most of the problems in this place are just the nature of this business, I think many of the problems could be alleviated with a management shakeup. Arrogance seems to radiate from the top in this company like they can do no wrong and the bottom line is the bottom line, regardless of who they have to run through the meat grinder in the process.
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Pros
Pay, benefits, Weekends off
Cons
Union, poor equipment, poor management, Jr. drivers treated like garbage, No training
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Only work here is it's last resort
Dock Worker/Forklift Operator (Former Employee) –  New York, NYMay 15, 2016
The pay is 14.00 but there is a 15% giveback which was voted on so actually you make 11.90 hourly. After a few months you will have to join the union. It's $300 and something for initiation fee which is broken down into monthly installments on top of your $33 a month union dues. Management is no good and expects you to work like a dog and not take breaks. New penn does not turn down customers so they get the bad freight. There is no such things as a raise as a part timer. The turnover is very high.
Pros
Nothing
Cons
Management, Very cold and hot, no breaks, no raises, forklifts break down
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Management lacks experience, hiring/raise freeze
Customer Service Representative (Former Employee) –  Lebanon, PAApril 8, 2016
Most coworkers are great. Management is questionable. Young manager who lacks experience in how to handle employees. There were no raises. They keep firing people or forcing them into retirement. They won't bring in new people. Very frustrating.

Calls are easy, but workload is unimaginable. No overtime approval. You don't get paid if you're stuck on a call past your end time. Not worth what you're paid.
Pros
friendly coworkers
Cons
Too high of expectations with little help from management, no raises
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Professional atmosphere. Close group of co-workers, often referred to at the "New Penn family".
Credit Analyst (Former Employee) –  Lebanon, PAApril 4, 2016
Hours 8-5 PM, punched a time clock. Worked from a cubicle, all accounts and information were in the AS 400 mainframe system. Called past due customers and resolved issues of non-payment.

I learned to communicate with people and co-workers. Used Excel and Word. Learned all things related to LTL trucking billing and contracts.

Original, local management has now mostly been replaced by parent companies people. This greatly changed the company and lowered my opinion of it.

The job became significantly harder as the parent company cut the work force. Not enough people to do the work.

Succeeding in collecting an account and keeping those customers.
Pros
Health insurance, sick days & vacation time.
Cons
1 hour lunch was too long, Parent company discontinued their contribution to 401K program about 5 years ago.
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Very bad stay away
cdl driver (Former Employee) –  Plainville ctDecember 21, 2015
Braking every union rule good old boy brown nose snitch company.you voice your a pinions and you will be black balled followed in the truck and shafted .come on over I love this place!
Pros
None
Cons
Everything
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Worst job i've had in 20yrs in this business
Tractor Trailer Driver (Former Employee) –  Baltimore, MDOctober 13, 2015
I've been with this company less than 6 mths.and I am trying extremely hard to find any other employment(this co. will ship anything/anytime/anywhere/to anyone) as long as the work gets done. Seniority,the union, mgmt. does not care about u-as long as someone/newbie does the work. You constantly handle damaged freight(deliver to customer & see if they will accept it).Starting Pay HA!U ARE LIED TO/17.65hr.AND u will not get a raise for a year or more--if u get consistent hrs.-it's only because ur doing dirty work/or favors for dispatch(Union members BS for 5Hrs. to get time&1/2 hrs.and will only do what they can get away with--Had I known any of this I would never applied(Trucks are old and dirty/Senior drivers get to pick their favorites)Of the few good ones--they are brainwashed by either time&half or belief that the union will someday rescue them so they settle-so they become "acceptable" to mgmt. and others//STAY CLEAR FOR YOUR HEALTH AND CAREER!!!
Pros
NONE
Cons
PLEASE READ ABOVE 4 YOUR OWN GOOD
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good part time work
Forklift Operator (Current Employee) –  Dunmore, PASeptember 26, 2015
A nice place to earn some extra cash. Flexible hours, great management, good people. No benefits, but again - this isn't a career - It's to balance out another part time, or full time job. I enjoy working for New Penn!!
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First Day
dock worker (Former Employee) –  troy nyAugust 25, 2015
Learned to drive forklift

Teamwork was a key value of this company and attention to detail

IT is a pretty fast paced place to work

management just needs an upgrade
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Great place to work as long as your there to work.
Longshoreman (Former Employee) –  Maspeth, NYAugust 4, 2015
New Penn is a great company. A day at work is as you make it. Do your job positively and everything is great. Not all workers are there to work but as long as you are its great. The hardest part of the job is seeing how other workers time waste lollygag and do the bare minimum.
Pros
Great Bosses and staff.
Cons
Salary cuts.
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The best LTL carrier in the business
Truck Driver (Current Employee) –  Camp Hill, PAJune 8, 2015
New Penn is a company that knows the LTL business.Even with the YRC "anchor" around our necks, we continue to thrive in the business. The work here is not that hard for a freight carrier. A lot of palletized goods and the hand freight is not that difficult. Benefits....what can I say. You pay a month's union dues (52.50) for some of the best coverage you can still get for that monthly price. Think about it, benefits and great pay. A combination rarely still found. Definitely a place to stake your claim. Believe me, like a dummy, I left and came back. There is no better CDL job out there....BELIEVE ME!!
Pros
pay, benefits, work culture
Cons
being on call, but bid stsrt times come available
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Good place to work in
Customer Service Specialist (Current Employee) –  Puerto RicoMarch 7, 2015
Only reason for leaving is to relocate to the Melbourne general area with the rest of my family. Supervision is very modern.
Pros
nice work place
Cons
puerto rico unstable economy
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typical, brutal freight environment
Terminal Manager (Former Employee) –  cranston,riJanuary 30, 2015
Field operations is highly demanding and leadership above direct field level is disconnected and lacks the desire/effort to understand issues and come up with solutions. The standard solution is to hammer field operations without listening to concerns and obstacles.
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Best at freight
Supervisor (Former Employee) –  Williamsville, NYJanuary 18, 2015
New penn can get it there on time but the terminals are ran at free reign as long as the numbers are good people can do as they please.
Pros
good people
Cons
no breaks
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good job
driver / platform worker (Former Employee) –  Rochester, NYDecember 19, 2014
long days, physical work, compensated well, good employees.
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Fast paced union environment.
Casual City / Road Driver / Dockworker (Former Employee) –  Neville Island, PANovember 22, 2014
A normal day in the city started between 7am and 9am. First, you would load your deliveries onto your truck, using forklift or manual pallet jack, planning your route as you go. then do a thorough pre-trip inspection on your truck, get fuel, and get out on the road and start making deliveries. After most or all of your deliveries were made, dispatch would call you or send you a message to call them and dispatch would give you pick-ups to make. After you made your pick-ups, you go back to the warehouse and unload your pick-ups onto the dock, turn in all paperwork, fill out any necessary reports. Then (just when you thought that you were done for the day) you go back out on the dock and begin loading the "outbound" loads for that day, you finish around 9-11pm. A normal day on the road starts between 7pm and 11pm. You start by loading your radio box and overnight bag into the tractor, do a pre-trip inspection, and leave the terminal when your load is finished loading (cut). Drive 500-600 miles with possible stops at regional terminals to drop one load and pick up another. New Penn operates mostly East and Northeast of Pittsburgh, PA. The work is hard at this place. So, if you don't want to work long hours or to run out your logbook everyday, this is not the place for you.
Pros
union wages.
Cons
it could take years to gain seniority (a permanent, full-time, union protected position). you must pay union dues when not protected by the union.
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Fun Coworkers and very helpful
biller (Former Employee) –  Maspeth NyOctober 30, 2014
Formerly employee at the Maspeth terminal. September 2014. Good co workers. Never in the I terview explain to you that the time you doing billing. Has a very old system to do billing. In one week they want to bill as fast as you can. You cannot even use a mouse. The system is from the 1990. At 40th day of being working there you have to join the union. You have to give to them 15% of your salary. They let me go at my 38th day of being working there.
Pros
good co workers. good hours to make extra income
Cons
no recognition on your effort s to learn.
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co-workers & management never on the same page
Dock Worker (Current Employee) –  Billerica, MAOctober 15, 2014
It is hard to work for a company were the co-workers & management dont work together to achieve the end result.
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Fast paced, yes- office drama, ohhhhhh yeah!
Customer service rep (Former Employee) –  Williamsville,nyOctober 8, 2014
Since day one, this company plays favorites.
Management is part of the "ol boys choir" - (google it)
Complaints fall on deaf ears, and then get turned around and against you.
Almost EVERY person in office has been brought down to tears at one time or another.
That's the number one reason for big turn over in office.
Pros
money is decent
Cons
verbal and mental abuse not worth the money
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4 stars
Combo Driver/Dock (Current Employee) –  Troy, NYJuly 29, 2014
Here is the scoop- New Penn, a regional division of YRCW, is a good place to work but there is some things you need to know.

1- Its Teamsters. $400 initial buy in to the union than 2.5 times your hourly rate of pay once a month for dues.

2. Seniority- Everything is on this, everything. When you start you will start at the bottom of the list. You will work in Troy, NY starting on a 130p shift after a brief orientation.

3. Pay is 85% of the NMFA which right now is $17.65 per hour (this is the starting rate including the 85%). Then you have to give back 15% of your weekly pay through March of 2019 as "equity wages". You get overtime after 8hrs in a day not just 40 in a week. Takes 3 full years to get top rate. Which is over $22 an hour.

4. Your only guaranteed 8 hrs a day. OT is a plus.

5. Free family health care. You pay no out of pocket expenses for family or individual health care. Includes hospitalization, dental, prescription drug and vision.

6. No weekends, No Major Holidays. 1 week vacation after a year which is suppose to be 40-45 hrs at your hourly rate of pay.

7. 40 cent raises through 2019 starting in 2016 but you take 15% off that too.

8. Pension.. its bad right now. No contributions for 5 years on the companys part. However you can start your own 401k through a brokerage of your choice and self fund it.

9. High miles on every truck and trailers are wore out. Some trucks do really have 1 million miles or more on them.

10. Expect to work the dock everyday and every night. Everyone does it. You load your own truck and you take your own equipment out everynight.
  more... Pallet Jacks, Hand Trucks, Load Bars etc. Company provided.  less
Pros
free health insurance
Cons
15% give back
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no job security
Driver/Dock (Current Employee) –  Williamsville, NYJune 12, 2014
the owners have our pensions on hold, we had to lose vacation time give up raises so they wouldn't go bankrupt.
Pros
good insurance
Cons
company possibly closing
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Overall rating

3.4
Based on 44 reviews
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3.2
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3.4
Job Security/Advancement
2.7
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3.0
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3.1

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