New York Community Bank Employer Reviews

In the morning all branch team members meet for 5-10 minutes to discuss the strategy for the day. The conversation centers on the checking campaign. You volunteer to commit to completing an in-depth customer profile on every customer that you see today. You also commit to contacting your newest customers, making sure that their accounts were opened – more... correctly and their debit cards and checks have been received. Your manager coaches you on different things you can say to make these conversations fruitful, possibly leading to more sales opportunities. On this particular day you are also assigned the Branch Appearance Checklist, so you tour the branch inside and out, picking up ATM receipts off the ground and straightening marketing brochures in their racks. You want the branch to look neat and clean when customers arrive, knowing that first impressions are everything. – less

Learned a lot from this company in 11 years.
Management is very well educated and alot a room for advancement.
Hardest part of the job was the commute almost 40 miles from home.
the most enjoyable part of the job were the many diverse jobs I had in the back office.

I worked for this Bank 13 1/2 years. Worked in Staten Island & Brooklyn. I enjoyed working in Staten Islad better than Brooklyn & i live in Brooklyn. I was transferred back to Brooklyn about 4 yrs before i was let go. I was laided off. I disliked the Regional Manager the most. He had his pets, mostly all males. He didn't like middle age women except – more... for one who was stealing from the company. Dont take a job from this company look for a better job. – less

At New York Community Bank I worked in the back office in the online banking area as a specialist. I enjoyed my time at NYCB as a whole

You meet very nice people and they help you with things that you might not understand. They always alert you on updates and changes to anything.

I WAS A CASHIER I MADE SURE THAT THE CUSTOMERS KNEW OF ALL OUR SALES FOR THE WEEK AND MADE SURE THEY GOT ALL THE HELP THAT THEY NEED

After working for more than 5 years for this company, they decided my services were no longer needed, due to someone elses mistake. They dont have any type of consideration for loyal employees....
My manager and the team i worked for were like family to me but I cant say the same about the Regional Managers.....Always looking for someone to blame.

*if – more... you are looking for a steady job, this is NOT the place you would like to work for.....they dispose their employees like garbage when they feel that they no longer need them....Everything changed after the massive laid off back in October 2011....It has gotten worst and worst...
GOOD LUCK TO ALL.. – less

it was nice to work for a time , did not have the training available and was not ale to mov eon.

Excellent Company to work for. Very rewarding and very nice
work enviroment. Management of the Branche was very good
and Customers were always satisfied.

As a part-time employee I found the work to be just hard enough to make me think but not so I hard that I could not perform my duties. My coworkers and the supervisory staff were very easy to work with or approach with ideas and questions.
The most enjoyable part of my job was seeing and interacting with bank employees other than my direct associates.
The – more... hardest part of my job was when it was very slow, I got bored easily. – less

A very interesting experience but a good Institution to work for, good benefits.

A typical day at work would start around 8am, I would go in the Bank open the vault balance the ATM machine and put money in it, I would also sell money to the tellers that were low on cash, check my General Ledgers and at 9am I would open the Branch to the public, my manager was a great person to work for and so were my tellers we were a great team – more... and we had fun working! The hardest part of my job is when I see people having a hard time through this tough economy they bounce checks and its tough to see that. The most enjoyable part is when people come in the Branch I know every single person by their name because I have been there for a while and its good to see that they come in and they trust me and I am able to help them with their financial needs. – less

Company had a massive layoff and I would not recommend applying for this company unless you like being overworked and underpaid.

Any bank tried to sell products, but when you're under scrutiny for how you smile to reading off a script to people who just want day-to-day banking, it gets tough and quite scary. After massive layoffs, policies changed, almost to scare people into doing their jobs without saying a word. Hours were lengthened, pay raises were cut and morale dropped – more... like a rock off a cliff. If you're a people person, this isn't such a bad job, but you must have a lot of patience. I just wish the overhead corporate weight was lighter, allowing better front line morale. – less

Selling bank products,servicing customers, handling large amounts of cash and preparing and receiving cash shipments.
Bank policies, efficient handling of customers and how to present products.
Working well with management in a combined effort to satisfy customer needs.
Team effort to keep business running smoothely and enjoyable.
Calming a customer – more... who feels that they have been wronged.
Satisfaction of knowing you have given your best. – less

learn: how to be a team leader, work as a team, learn how to manage the time, multitask, networking with other companies.
management: wish that could be different and more understanding as I was with my employees.
Co-workers: en general i come across great people that learn hoe to work as a team.
The hardest part: None every day was a learning experience.
The – more... most enjoyable: what i learn has been a life time experience. – less

The values are commendable, coworkers very friendly and helpful, customers very appreciative and thankful. The support staff such as back office people are helpful. The company does not pay much attention to employee development. Not too many opportunities for the employees who are looking for advancement. The hardest part at my workplace is too many – more... layers of management. The most enjoyable part of the job is coworkers. – less

The most enjoyable part of my job at NYCB was the rapport I had with my clients. I made sure that they were happy enough to remain a loyal customer. While I remained a loyal employee, my employer drove a dagger in my back and also many other employees. After working us like animals to make sure and sign up every customer for online banking and making – more... us walk the streets like peddlers to find new business accounts they gathered us all (approx 25 of us) into one room and in less than 5 minutes told us that due to technology we were no longer needed at NYCB, – less

Good experience, Open jobs go to employees that are already in the company.