Pros: buy vacation days, receive sick and personal days, comparable benefits package, time invested provides seniorty, tuition reimbursement, summer days, and dress down fridays
Cons: short breaks, no room for growth or advancement, raises and bonuses are slim to none, paying for parking, little to no training for other areas
The hardest part of the job is not having always the tools or resources readily available to assist the client or agent
The majority of management are hands and manage their teams well. Only a handful are knowledgeable about the work processes.
My co-workers come from an array of backgrounds and I enjoy being introduced to different points of view.
A
– more... typical work day consists of follow-up work items, answering phone calls, and processing financial and non-financial transactions. – less