New York Life Employer Reviews

I liked NYL very much. The management team were very knowledgeable. I had a difficult time bringing in business and might not have been cut out for NYL. 100% commission is an all or nothing kind of business. Not everyone survives.

They treated me like family. Gift cards given as Christmas gifts and for Administrative Assistant day. Wonderful people. Great atmosphere. Very supportive atmosphere.

Must be comfortable with being paid through commission primarily. Overall a positive work experience.

Over the past 6 years, I have seen a complete diminishing of the company values and culture for employees.

Gained much experience about fixed and variable annuities.

I enjoyed being in charge of the front dest, greeting and helping out all the recruiters. It was a very high volume working place and very friendly.

A good company with good products that does care about the customer.

My day starts with reviewing all of my emails to stay current with everchanging requests and events. I then turn to all the medical records that I have received to review them immediately, just in case I need to order more information. Every case is different so I learn the cause and effect of several different medical conditions. My co-workers are – more... great, the most enjoyable part of my job are my agents. They are a joy to work with and the mutual respect that we have for one another is beyond just an 9-5. Hardest part is the micromanaging and managment that has become a very stressful part of the environment. – less

I had a great boss. Very flexible environment. Sales training was also good.

Great place to work for someone who does not mind going place to place finding business.

The most enjoyable part of my day is all day. I make sure the trades are 100% accurate and meet deadlines.

You learn everything about personal finance, all the tools, recommendations, and how to strategically execute these for clients.

Productive, and fun place to work. I learned a lot. I had the ability to run my own business through New York Life. I did enjoy it. However, income was very unstable.

I worked at NYL at the Westwood office. I was
a Quality Assurance Analyst and they primarily work in 401K administration. The people reading this review do not know me but please know that I have other things to do than to write this review so believe what I am writing. The Management in QA are terrible. Most days I saw people on my team crying, nervous, – more... and sick because of how they were treated in the dept. Talking to others is not encouraged even to get work done. Mgt is not approachable or trustworthy. Please do not apply to this posiition. They target people and go after them to fire them. I left. – less

This was a great learning experience. The training program and continuing involvement was truly special. The company also had a long history of awesome service to it's clients, which made it possible to be successful.

Salary is based on commission, No salary. Sales are really tough

The ultimate goal is serving the people and helping them have a reliable financial position. I enjoyed working at NYL.

A typical day at the office includes managing the workflow of the department and resources for the department's work. I am also heavily involved in business analysis and special, often IT related projects. I've gained experience managing human resources and have improved my analytical and problem solving skills during my tenure. Managment of the company – more... is a strength; most are highly experienced and well rounded leaders. Co-workers are dedicated and flexible. The hardest part of the job can be the pace. At times the organization is reactionary. The most enjoyable part of the job comes from knowing that customers' lives are improved from the work I do. – less

Had the best manager. Hardest part of the job was finding your own clients.

NYL may be one of the big insurance companies, but watch out for the culture in the general offices... especially, in Horsham, PA! ... The managers recruit you very heavily; and the one that recruited me used manipulations by misrepresentation and half-truths.

This is a TOXIC and HOSTILE work environment. Arrogant, profane, and dishonest.

The staff – more... is nice but alot of mistakes are made with lost checks and policies being insued... even simple things like a client's gender got mixed up.

Two managers left: one "retired", but no send of party tells me that he quit; and another, my manager, was fired by NYL, I think, or by the owner... the owner, in a group meeting, actually called him a "bad manager because he is lazy"... well, he abandoned me to wither and die after only 6 months. The owner is arrogant, and as staff & associates describe him: "Very emotional.. a mess".

Benefits cost about half of the total annual cost... so plan on spending $200- ??? a month depending on whether you are single or a family. Benefits are taken away in a year if you struggle producing sales.

There is no base pay, it is commissions only and it is a real grind... 13 hours on Mondays, for example, ending with 2.5 hours of Cold Calling to people's homes.. – less