Depending on the location you're working at it can be an interesting experience. Like any retail job you have your really good customers and really bad customers. Now that NY&Co is leaning towards customer first anything you do could get you fired. One small customer mistake and it could be a walk out the door. So its simply breaking all the rules just so the customer can get what she wants so she's happy and for her to come back to the store.
I started as a sales associate and worked my way up and became a junior manager(which is assistant manager but they took that out in 2014....but it's still pretty much doing the same thing). The hardest part was promo changes. Now I know that is easy but New York and Company changes their sales everyday or every other day. Its always something different. Making sure the window is correct and that all the signs with the correct pricings are correct. And since that store that I worked at was pretty big, it took up until 12 or 1 for price changes to be 100% done with 2 people.
The one thing that I learned that I will take to the grave with me is never offer information, it will get you in trouble. You only provide the answers when the questions are given.
My favorite part of my job was helping the customers. Creating outfits for them and being able to help them find what they need. Most customers and I were on a name to name base so them coming in was exciting, because you knew what they want and wanted it and was always quick to find what they needed and or always ordered the item because we also never had what they needed.
great customer base, great deals, great discounts
strict coupons, stores not on the same page