Customer Care Agent (Current Employee) – Richfield, OH – August 30, 2017
It was an OK place to work at. The management is not good at all. HR and management does not communicate with each other what so ever. Pay was decent but the job itself and the the "guidelines" they want you to follow are incredibly hard to reach. They set unrealistic goals for their teams. Advancement is incredibly hard with this company. I can't say I'd recommend them to anyone but if you're looking to build up your resume a bit then it may not be bad.
Never lives up to the potential. This could be a selling machine but mid management has changed so many times with so many "plans" it never gets to be what it can. Pay is on the low end for electronic distributors and the commission plan is regressive...for the amount of selling done, the commission rate is comical. If the salaries and commission plan were more in line with the industry standard, the revolving door would greatly slow down.
The open environment does not work well as people love to socialize instead of working. The worst of all are the HR girls. If you have a real HR problem, good luck getting anything coherent out of them. They're too busy laughing, running around and joking with their clique. Most people wonder why they get paid to seemingly do nothing. Remember, perception is everything.
Some managers are great, others not so much. Lunch room is nice, food trucks on site, catering companies.
Basically this is a decent job until something better comes along.
Location right off 77, nice people, nice building, pretty decent benefits.
Lower pay and commision, some people very overworked while others do nothing. Upper management pretty much non existent.
supervisors are some what nice.. but none care about there employees..they are too wrapped up in their own problems.. they dont take responsiblity fir their own mistakes.. they blame it on employess.. and they dont train their employees properly
Newark is a great place to work and gain experience with in business to business sales. They do a great job with engagement and making sure that their employees are well taken care of. From the start training and development of employees is something that Newark excels in.
From the start of your shift to the end of your shift you are on the phone. As a inbound sales rep you are to take the calls and process any sales order and make sales out of any call. You also follow up on customers you have quoted and RFQ information for. The main part of the job is being able to multi-task which means answering the phones, processing purchase orders that come to you, respond to emails all in a timely manner.
Good interaction with senior executive team and employees alike
Internal Communications Manager, The Americas (Former Employee) – Chicago – March 13, 2013
I have access to confidential information and it was my job to tailor such information to communicate to internal employees in the most suitable and efficient manner. I was the link between the 2 groups.