more account management than customer service
Customer Service, Dublin, OH - September 10, 2015
hired for customer service but turns out to be more account management, which is fine if the pay compensated for the work load. High turnover, people learn and move on to something better after getting the initial training. Management is a joke. All talk and no action and no follow through. Was a great place to work but has been declining steadily for the last four years.