Customer Service Agent (Former Employee) – Deerfield Beach, FL – August 3, 2017
The company is ok if you're into technology its perfect for you. The company is fairly new and are still up and coming so there isn't much room to advance at this time. They do have incentive rewards. To ME pay is more so for someone who is maybe single and don't have many responsibilities. I've never felt disrespected by management and that's always a plus for me. They truly have an open door policy and take any complaints seriously and are always open for suggestions. They do offer insurance but it is very expensive however I don't believe the company has any control of pricing. If there were more compensation and room to advance I could have seen myself building a career there.
Customer Service Rep (Former Employee) – Deerfield Beach – March 30, 2017
I loved working there! It's your typical call center environment, except they weren't as strict as the larger call centers. The management is nice and was always there to hear out any concerns or issues I was having. The reason as to why I resigned was purely based on relocation, and yes pay as well, but they make it clear from the start what you will be earning, and according to the job responsibilities and the liberty there was, I felt it was fair pay. so that wasn't the biggest issue. I would have enjoyed continuing to work there. I am currently at a much larger call center and realize how much easier I had it there, it was a lot more personable and the people were a lot more nicer.
management, incentives, one-on-one time, break time, dental & vision insurance
JVCKenwood Customer Support Agent (Former Employee) – Deerfield Beach, FL – January 12, 2016
Learned how to support a customer and satisfy in the shortest amount of time. Good place to work. Cool coworkers, work ethic revised. The hardest part was to get up and make it there, meaning that there was nothing hard about the job.