Next Generation Wireless

Next Generation Wireless Employee Reviews in United States

Found 8 reviews matching the search
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A Company Failing to be Progressive
Retail Wireless Consultant (Former Employee) –  Cedar Falls, IAJune 30, 2015
The management of this company seems to focused on the wrong items in the workplace. Policies are put into place and then forgotten by management with weeks, and their focus is all over the place. When hired, you are told that they promote within the company. This is far from the truth. Every level of management is hired from outside of the company, individuals with little to no experience with the job. One store went months without a manager, and instead of promoting individuals within the company that showed interest and potential, they waited close to a year and hired from outside of the company to take over this position. This is only a good temporary job. If you are just looking for a job to pay the bills, it is a good place to work, but if you have an interest in climbing the ladder to the top, this is not the job for you.
Pros
Everyday is different, flexible with time off
Cons
no real chance for advancement, poor management
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It is what you make it
Retail Wireless Consultant (Current Employee) –  Cedar FallsNovember 19, 2014
Knowing that you are never good enough is what the typical day to day is here. If you can get past that, you can make relatively decent money here, depending on your location and drive to work. Typically you handle customer coming in store, selling these customers new phone plans, and pitching a wide array of devices to them as well. There is very little opportunity for advancement, though that may be because the Retail Wireless Consultant stands to (day to day) make more money then their leadership. On the otherside of the day you will work with business's taking care of their accounts and overall, just making sure that you do your best to provide an excellent experience for them.
Pros
lots of opportunity to meet people, good employees, relatively large amount of travel is possible
Cons
bad management, high turnover, long hours, low pay
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Great atmosphere. Very positive vibe.
Sales Associate (Former Employee) –  Marshalltown, IADecember 8, 2014
- A typical day at work
Serving customers
Getting to know customers
Selling phones, plans, accessories
-What I learned
How to be confident in my self
How to start conversations with customers
How to navigate computer systems
-Management
The management at NGW is terrific
Always willing to help teach workers
-Co-Workers
Fantastic attitudes
Always willing to lend a hand
Great people/communication skills
-Hardest part of job
Going live on the sales floor but that got easier as I did it
-Most enjoyable part of job
My co-workers and customers
Pros
very happy business
Cons
working on sunday
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Ready to Earn!
Retail Wireless Consultant (Current Employee) –  Waverly, IAMay 9, 2015
Be ready to earn and drive your own business! Much potential to earn unlimited income. Great management, and great people to work along side with!
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Antiquated and old school management for a new industry
Account Manager (Former Employee) –  Miami, FLSeptember 25, 2014
Typical days include dialing for dollars, bothering your prospects and being forced to push them into products the company can't really support because it has it's workforce divided by daily demand between the retail counter and calls coming in for support on a system that the company is reluctant to pay to upgrade. A constant over promising and under delivering method of sales that effectively ensures that you can never truly build a pipeline and maintain it without the focus on costly new acquisition. The costly new acquisition and inability to focus on quality retention and lack of innovation lead to a justification of low pay and no commission for sales. The hardest part of the job is trying to convince management of customer needs and how to execute and implement changes that will help the organization. The most enjoyable part of the job is watching the doors close behind you on the way home.
Pros
really pretty emails that are non effective but eye catchy, they bring more opt outs than orders in
Cons
outdated methods of sales and prospecting, no marketing support, no inbound lead generation or cultivation
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Worst working experience ever
Retail Sales Consultant (Former Employee) –  Racine, WIJanuary 5, 2015
This job was a total and complete joke. I learned nothing working there. Everything about the job was shady. No true leaders.
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Great place of employment and great people to work with
Sales Representative (Former Employee) –  Waverly, IASeptember 9, 2013
I was one of the highest tenured employees at next generation wireless. I enjoyed this job because every customer that I interacted with was something different and new. Work days could be very busy and some days could be slower with less traffic. I was always there to help the other associates out and loved to be a team player.
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