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Next Generation Wireless
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7 reviews

Next Generation Wireless Employee Reviews

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  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
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Job Work/Life Balance
Compensation/Benefits
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Management
Job Culture
Ready to Earn!
Retail Wireless Consultant (Current Employee), Waverly, IAMay 9, 2015
Be ready to earn and drive your own business! Much potential to earn unlimited income. Great management, and great people to work along side with!
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Worst working experience ever
Retail Sales Consultant (Former Employee), Racine, WIJanuary 5, 2015
This job was a total and complete joke. I learned nothing working there. Everything about the job was shady. No true leaders.
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Great atmosphere. Very positive vibe.
Sales Associate (Former Employee), Marshalltown, IADecember 8, 2014
Pros: very happy business
Cons: working on sunday
- A typical day at work
Serving customers
Getting to know customers
Selling phones, plans, accessories
-What I learned
How to be confident in my self
How to start conversations with customers
How to navigate computer systems
-Management
The management at NGW is terrific
Always willing to help teach workers
-Co-Workers
Fantastic attitudes
Always willing to lend a hand
Great people/communication skills
-Hardest part of job
Going live on the sales floor but that got easier as I did it
-Most enjoyable part of job
My co-workers and customers
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It is what you make it
Retail Wireless Consultant (Current Employee), Cedar FallsNovember 19, 2014
Pros: lots of opportunity to meet people, good employees, relatively large amount of travel is possible
Cons: bad management, high turnover, long hours, low pay
Knowing that you are never good enough is what the typical day to day is here. If you can get past that, you can make relatively decent money here, depending on your location and drive to work. Typically you handle customer coming in store, selling these customers new phone plans, and pitching a wide array of devices to them as well. There is very little opportunity for advancement, though that may be because the Retail Wireless Consultant stands to (day to day) make more money then their leadership. On the otherside of the day you will work with business's taking care of their accounts and overall, just making sure that you do your best to provide an excellent experience for them.
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Antiquated and old school management for a new industry
Account Manager (Former Employee), Miami, FLSeptember 25, 2014
Pros: really pretty emails that are non effective but eye catchy, they bring more opt outs than orders in
Cons: outdated methods of sales and prospecting, no marketing support, no inbound lead generation or cultivation
Typical days include dialing for dollars, bothering your prospects and being forced to push them into products the company can't really support because it has it's workforce divided by daily demand between the retail counter and calls coming in for support on a system that the company is reluctant to pay to upgrade. A constant over promising and under delivering method of sales that effectively ensures that you can never truly build a pipeline and maintain it without the focus on costly new acquisition. The costly new acquisition and inability to focus on quality retention and lack of innovation lead to a justification of low pay and no commission for sales. The hardest part of the job is trying to convince management of customer needs and how to execute and implement changes that will help the organization. The most enjoyable part of the job is watching the doors close behind you on the way home.

About Next Generation Wireless

Next Generation Wireless started in 2001 with two retail locations in Cedar Falls and Cedar Rapids and now consists of 14 locations – Read more