Voice Deployment Engineer
Next Generation - Alpharetta, GA

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Our client, the Southeast's Premier Provider of Complete Voice and Data Networking Solutions, is seeking a Voice Deployment Engineer, to join their team in Alpharetta, Ga.

The Senior Voice Engineer with core infrastructure, voice, and collaboration expertise is expected to provide post-sales technical deployment activities for clients located in and around the Southeast United States. To successfully complete the assigned tasks, it is critical that the Senior Voice Engineer has the skills to successfully communicate with customer and other technical resources in a timely manner.

REQUIRED YOU HAVE…

Minimum CCVP or CCNP certification
Pre-implementation project planning and post implementation documentation skills
3+ years of Cisco VoIP and IP Telephony deployment, configuration, and troubleshooting experience
Experience with Cisco Unified Communications applications, including CallManager, CallManager Express, Unity, Unity Connection, Unity Express, Presence, and Contact Center Express
Experience with IP Telephony protocols, including SIP, H323, and MGCP
Experience with Cisco Voice gateways, including technologies such as CUBE, PRI, FXO, FXS, and SRST
Experience with designing and implementing Quality of Service and Multicast
Experience with implementing Cisco UCS servers and applicable best practice methodologies for UC on UCS
Experience with implementing VMware and applicable best practice methodologies for UC on UCS
Ability to design enterprise network routing architectures using protocols such as OSPF, EIGRP, BGP and static routes
Strong ability to troubleshoot complex multi-vendor network issues in the LAN and WAN networks
BLOW US AWAY IF YOU HAVE…

Webex and Webex Connect implementation and integration experience
Cisco and Tandberg Video Endpoint and Application implementation experience
Cisco Contact Center Enterprise implementation, integration, and scripting experience
Experience with third-party applications such as Syn-Apps, Xmedius, Metropolis, Variphy, and VistaPoint
CCNA Video Certification
CCIE Voice or Collaboration Certification
YOUR COMPENSATION, BENEFITS, AND PERKS

Most companies think their greatest assets are their employees. We KNOW this is true so invest in creating a fun and dynamic work environment with great pay and awesome benefits.

Here are just a few of the Advantages:

Aggressive salary based on your experience and skills
PLUS Bonus Potential – if you go above and beyond, you should be rewarded!
Comprehensive Health, Dental and Vision insurance plans
Multiple different plans to choose from
Tax-free Flexible medical spending account available
401k with 50% company matching and life insurance program
Nine Paid Holidays plus increasing PTO annually (UNLIMITED PTO after five years!)
Company-provided smartphone and Lenovo Carbon X1 ultrabook
Mileage reimbursement for all business travel
Free Starbucks coffee, sodas, juices, water, and a variety of snacks!
Plus homemade cookies!
Opportunity for continued education through conferences, classes and internal training
We prefer to promote from within, so invest in our team!
Paid monthly volunteer hours for charity plus company matching charity donations
Fun work environment with ping pong table, basketball hoop, and social events like trivia night, bowling, and pool parties
And more!

A DAY IN YOUR LIFE

As a Senior Voice Engineer you will be responsible for…

Implementing new project work for customers
Fielding / handling Day 2 Support work orders
Updating / closing Work Orders with relevant incident information
Coordinating with other engineers on issues that require advanced troubleshooting abilities
Managing customer needs associated with the support, maintenance, and management of the customer’s information systems
And also…

If assigned a Day 2 Support issue, will assume lead role during outages including issues with hardware, operating system, application, and network problems
Acts as the owner of the problem through resolution and is responsible for assisting in analyzing and taking action to resolve the problem and is capable of acting on own authority

Salary: negotiable


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