Pros: its easy to get a job, clocking out
Cons: boring, ungrateful managers, low salary, lack of training, no chance of progression, first time surfers
Worked here for 11months with little to no training, your told to sign into NEP each week but thats hard seeing as the store is either too busy or if your caught behind the till when its quiet you get moaned at to tidy the shop floor. Despite the lack of training I was constantly made to feel like I'm not good enough to work here because my product knowledge wasn't up to scratch … am I expected to learn about products that are constantly changing during my own free time? For next yes, your soul is theres once you sign that contract.
Some managers, especially the female ones, can be very petty and often try to poke their nose in your business, don't let them, It's their way of sucking you in. No such thing as confidentiality, even when they lie and say this is between you and them, it's not.
I was always bored and the work everyday was pretty mundane we have a book with tasks to complete during ''task time'', they are easy to do, except they always want you to do it quicker… all whilst greeting every customer you walk past … and covering your ''zones'' on the shop floor … and smile.
Next as a company is beyond irrelevant and their clothes quality and style is just smoke and mirrors, trust me I honestly think there only half a step or even the same level as Primark, they just refuse to accept it.
Overall it's not hard to put clothes on a hanger, work a till and ask a customer if they need help (the fact they don't even give formal interviews proves this point) but for Next they basically want you to be all over customers so much so its almost looks like we are either harassing them or spoiling them. Some customers get irritated when we over step the mark trying to ''help'' them whilst other take advantage of Next's desperation to please by demanding full refunds for items they had purchased over 1 year ago!
glad i left before they brought back first time surfers