former employee - Corporate Billing Office
Accounts Receivable Representative (Former Employee) – Mesa, AZ – February 19, 2013
No room for advancement, Team Leads, Supervisors and Manager have a way of not communicating to their employee's. Policy's and procedures would change constantly leaving one to question decisions being made. There was never a firm way to do things. If a call came in and on your line, you answered it even if it was not a payor that you had not worked with. The pay was good, the benefits were expensive, time off was questionable during holiday time. PTO and Holiday time off were combined. If Christmas fell on Saturday you did not get the day before or the day after off, and that went for all of the major holidays. The co-worker's I worked with were good, but most of them have left for other positions outside of the company. If Management could get their act together as well as upper management, NextCare would be a great company to work for. For now, they have a lot of work ahead of them. From being audited by Medicare and fines that were paid, they are facing an uphill battle.
no consistency in management