The next available appointment with your doctor might not be until next July, but NextGen Healthcare Information Systems will help with the scheduling and other records. The company offers a range of software products and services that enable medical providers to automate the management of patient records, billing, scheduling, and other administrative operations. Its electronic data interchange service is used to digitally manage invoicing, file insurance claims, correspondence, and appointment reminders. NextGen is a subsidiary of health care management firm Quality Systems; it accounts for three quarters of its parent company's sales.
NextGen's sales and profits rose again in 2011 due to growth in recurring maintenance revenue as well as new software license sales. These gains came in spite of higher expenses for the year caused by increased headcount and investments in research and development. NextGen added staff in 2010 in anticipation of new business spurred by the Obama administrations American Recovery and Reinvestment Act (ARRA) of 2009, which included more than $20 billion in funding for health care-related IT spending. NextGen primarily sells directly, with less than 10% of sales coming from resellers.
NextGen uses acquisitions to supplement its own software development efforts, add customers, and move into new markets. Most recently it has focused on facilities with fewer than 100 beds as it looks to tap rural and community markets. The company acquired Web-based clinical information software developer Opus Healthcare Solutions in 2010 to extend the functionality of its existing product line, and to boost its profile among the small hospitals served by Opus.
In 2011 the company agreed to buy Texas-based CQI Solutions, a provider of software implementation and other IT services, as well as the Care Tracker line of scheduling and surgical data management software. NextGen parent Quality Systems will sell CQI products and services independently, and as components integrated with NextGen products.
NextGen serves physician practices in the US; clients include solo practitioners, hospitals, labs, pharmacies, and large hospital groups and organizations. In addition to its own software and services, the company carries tablet computers from Fujitsu, Motion Computing, and Panasonic, along with scanners made by Fujitsu. – less