Patient Information is not protected
Pt accounts (Former Employee) – North Canton, OH – June 26, 2016
Every day here is a struggle with the right hand not knowing what the left hand is doing, other departments are unwilling to work with each other leaving the patient disgusted. If you are a practice that uses Nextgen as a billing option.........beware, calls incoming and outgoing are recorded and this is not disclosed to the patient, this is a clear HIPAA violation and has been reported, protected pt information is shared between employees and managers via personal emails............dangerous!!