NextGen Healthcare Employee Reviews

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fast paced company
Human Resources Assistant (Former Employee) –  Philadelphia, PAOctober 17, 2017
Very fast paced company, Employees not very friendly. work environment very low key everyone kept to there selves at times. Position was very challenging but learned alot
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Poor management, low pay.
Payment posting (Current Employee) –  Hunt Valley, MDOctober 2, 2017
Company doesn't care about employees any more. It's all about the people putting money into the company. Raises are basically nothing at all, and management is shady. They keep everybody in the dark until they want something to happen.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun, Laid Back Environment - Great Coworkers
Software Developer (Former Employee) –  Atlanta, GASeptember 13, 2017
There wasn't a lot of overtime unless a deadline was approaching. Work/life balance was reasonable. Typically they did want you to work in the office. Some people had the option of working from home once a week. Working from home on a regular basis was not viewed as favorable.

The code is old VB6 code converted to VB.NET. There are some C# aspects. It is mostly procedural programming with some object oriented components.

The people are great the culture is relaxed.
Pros
Relaxed culture
Was this review helpful?Yes 2No 2Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Constant changes and lack of honest communication
Bilingual Customer Service Specialist (Current Employee) –  Hunt Valley, MDAugust 22, 2017
Company puts stockholders above employee loyalty and country. Outsourcing overseas for mediocre work in detriment of own culture and local economy is apparently a feature and goal, which shows a lack or commitment and creativity on the part of the company's management.
Pros
Better than worse workplaces
Cons
Worse than better workplaces.
Was this review helpful?Yes 4No 2Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
OK place to work
Payment Posting Specialist (Current Employee) –  Hunt Valley, MDAugust 2, 2017
Highly stressful, poor management, low pay grade with lots of responsibilities. Not alot of opportunities to move up in the company. If one person quits they will not fill the position. They give you all of that persons responsibilities
Pros
paid time off, benefits, consistent work schedule
Cons
low pay, poor management
Was this review helpful?Yes 3NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Nice place to work
Account Services Team Lead (Current Employee) –  Irvine, CAJuly 18, 2017
This is a great company to work for however, I have been with the company for a few years and during this time the department I work for has slowly decreased in numbers due to the lack of leadership our management provides.
Was this review helpful?Yes 3NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Culture
OPERATIONS SUPERVISOR (Current Employee) –  St. Louis, MOMay 11, 2017
Nextgen used to be an amazing place to work. Since the new CEO took over about 2 years ago the culture and responsibilities have shifted. More work and less rewards has really effected employee morale.
Was this review helpful?Yes 4NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Reston Office
Medical Billing Specialist (Former Employee) –  Reston, VAMay 10, 2017
The reston office had problems, managers instead of supporting or developing their agents, talks behind their back to other agents, and lacks professionalism, and fails to professional or secure health data.
Pros
Not sure
Cons
Some managers extremly unprofessional
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
stable with some advancement
Executive Administrative Assistant (Former Employee) –  Austin, TXApril 12, 2017
stable with some advancement; nice work environtment; able to work independently and not micro managed; convenient to home; supervised for the most part by fair people
Pros
independent work
Cons
not much advancement except for IT engineers
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Excelent team work enviornment
Operations Manager assistant (Former Employee) –  Atlanta, GAApril 3, 2017
Enjoyed working for company; lots of perks. We received team building bonus, as well as continuous training to make job efficient. At one point the company gave vacation trips.
Was this review helpful?YesNo 2Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Difficult, politically driven environment
Sr. Software Developer (Current Employee) –  Horsham, PAMarch 29, 2017
Not a place I could recommend. Newest crop of C level people clearly have no vision, other than sucking what money they can out of NG before shutting the place down.
Was this review helpful?Yes 4No 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
average
Collection Specialist (Former Employee) –  Hunt Valley, MDMarch 6, 2017
This is one of the worst job I had. Management do not listen. Employees are great. Management micro managed everything and pick on employee they do not like.
Was this review helpful?Yes 5NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Na
OPERATION MANAGER/DIRECTOR (Former Employee) –  Austin, TXNovember 7, 2016
Great place to work, positive workplace environment. Great management, great team. helped me grow both personally and professionally . If you wanted to learn and move forward management was always there to help.
Pros
Na
Cons
Na
Was this review helpful?Yes 1No 2Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
strong work environment
Account Representative Specialist (Current Employee) –  Hunt Valley, MDNovember 2, 2016
Warm friendly environment professional ,Team work ,Continues education. we work form a work log and spread sheets. The most enjoyable is resolving account.
Pros
employee apparition
Cons
healthcare
Was this review helpful?Yes 1No 4Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great People
System Analyst - Performance Team (Current Employee) –  Horsham, PASeptember 13, 2016
A company filled with knowledgeable people, with some nice perks and decent benefits. You will be able to learn from some of the nicest people in the field.
Was this review helpful?Yes 2No 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Patient Information is not protected
Pt accounts (Former Employee) –  North Canton, OHJune 26, 2016
Every day here is a struggle with the right hand not knowing what the left hand is doing, other departments are unwilling to work with each other leaving the patient disgusted. If you are a practice that uses Nextgen as a billing option.........beware, calls incoming and outgoing are recorded and this is not disclosed to the patient, this is a clear HIPAA violation and has been reported, protected pt information is shared between employees and managers via personal emails............dangerous!!
Pros
Nothing
Cons
Everything
Was this review helpful?Yes 2No 2Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
One of the better jobs I have had
Writer/Document (Current Employee) –  Horsham, PAMay 11, 2016
NextGen is actually one of the better jobs I have had in my career. It is a very creative atmosphere, you can make your job whatever you want it to be. There are limitations but those limitations are very clean and not hidden at all. they are continuing to grow and evolve so it lends itself for learning opportunities if you are open and willing.
Pros
casual work place, flexibility in the work hours, creative environment
Cons
potential limitations
Was this review helpful?Yes 3No 2Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good working environment
Certified Client Support Specialist (Former Employee) –  Horsham, PAMay 10, 2016
Good people and good company. Work can be stressful because of high demand, but plenty of support. Co-workers got along very well. The hardest part of the job was the high demand.
Pros
Strong management support.
Was this review helpful?Yes 1No 2Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive, flexible workplace, with great people
Senior Project Manager, PMO (Former Employee) –  RemoteMay 4, 2016
NextGen was a great place to work. I learned how to manage multiple projects simultaneously and worked with positive and driven team members. I enjoyed the flexibility the most and the most challenging part of the job was consistently providing high levels of customer service as the product evolved.
Pros
Flexibility
Cons
evolving product
Was this review helpful?YesNo 2Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Compensation
Collections Specialist (Current Employee) –  Hunt Valley, MDApril 14, 2016
The pay grade is okay, however they do not compensate you based on your years in the field. The raises could also be better.
Pros
Great, casual work atmosphere
Cons
Pay grade
Was this review helpful?Yes 3NoReport
Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at NextGen Healthcare. Our community is ready to answer.

Ask a Question

Overall rating

3.4
Based on 57 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
3.3
Job Security/Advancement
2.9
Management
2.8
Culture
3.3