Nielsen Employee Reviews

Found 507 reviews matching the search
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Bad management
Research Interviewer (Current Employee) –  San Antonio, TXApril 25, 2017
The team leaders are not trained to have a positive outlook with the interviewers.
There's a specific team lead here in the SA location that belittles people and gets joy out of gossiping. also getting refusals hurts your ratio & a lot of the times the refusals happen when people pick up and hang up the phone without having a chance to do your intro. If you perform and your numbers are great you get incentives but if u don't no one acknowledges you. They do one on one coaching which is just them telling u Where u stand at for the week but they don't provide coaching.
Pros
The hours are great
Cons
TL's gossip, high school like environment
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Very Hard place to make a decent living
Outside Sales Representative (Former Employee) –  Washington, DCApril 20, 2017
It is impossible to meet expectations. Members in the DC area are MICROMANAGED . You would make more money working a retail job. I wouldn't recommend this job to anyone.
Pros
get a company car
Cons
everything else
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A great first full tim job
Network Administrator (Former Employee) –  Glenview, ILApril 19, 2017
Honesty there is not much I can say that would still be relevant. I worked at Nielsen 10 years ago and my manager and co-workers have all since moved on and the dept has completely changed.
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just trying to ge past this part of the app
Team Leader (Former Employee) –  Radcliff, KYApril 18, 2017
I loved working for Nielsen. I had issues with the management changing the rules all the time. I was not happy that it closed and would work there again if it came back to town.
Pros
Im a people person
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It All Depends on Your Client
Client Manager (Former Employee) –  Parsippany, NJApril 18, 2017
My client had its plant shuttered by the FDA and was in the midst of switching from IRI to Nielsen. It proved to be a toxic atmosphere and the client was subsequently acquired by an IRI account.
Pros
Nothing
Cons
From a compensation perspective there is no incentive to work for the data provider.
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Great Learning Opportunity
Global Business Services Client Services Manager (Current Employee) –  Chicago, ILApril 17, 2017
With the stock trending downward and clients looking for speed in delivery, Nielsen is challenged to keep up with the marketplace demand. Product development and enhancement opportunities have gone to the wayside. 2017 appears to have greater focus on workforce reduction, operational efficiency and cost control. Note these are all great things but difficult when it is the driving strategy.
Pros
Work from home, Great peers
Cons
Culture, Strategy
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Horrible management
Field Representative (Former Employee) –  Grand Rapids, MIApril 15, 2017
This company will have you working constantly. There is no time off. You are required to be at your managers beckon call 24 hours a day seven days a week. Nielsen will find many possible ways to not pay commissions/bonus. Nielsen also requires you to work many hours without being paid. (They have been brought to court for this twice and still continue to require employees to work with out compensation) There is an extremely high employee turn over in the Michigan markets, if you take a position in Michigan do not plan on keeping the job long term. The manager for all Michigan markets (Grand Rapids, Traverse City, and Flint) is the worst manager I have ever worked with, he will lie often and blame his team for his mistakes.
Pros
None
Cons
You are required to work without compensation. The train is useless. Constant change in rules, policies and equipment.
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Depends on your work ethic...
Field Technician (Current Employee) –  Greensboro, NCApril 14, 2017
Make calls to homes to address services for equipment.
Daily High priority services/ Faults.
ALOT of paperwork after each appointment,
Very Tedious process for a maintenance job.


Free trip to Florida for training :)
Pros
Unsupervised; Bonus can be lucrative; down time between appts/ self scheduling
Cons
constant policy changes; easy to fall behind on work. easy to be fired.
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Free Lunches / Breakfast on Saturday
Call Center Agent (Former Employee) –  Sarasota, FLApril 11, 2017
Participated in largest national consumer study (since 1945) by placing outbound phone calls to households across the U.S. to understand what they are watching on TV and listening to on the radio. Recorded phone data and entered information into Company proprietary database.
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No protection from self- serving, cut-throat managers wanting to get ahead.
Manager, Client Support Nielsen Audio (Former Employee) –  San Francisco, CAApril 11, 2017
No protection from self- serving, cut-throat managers wanting to get ahead who will bully a loyal and good employee to leave, in order to gain favor with upper management by cutting costs.
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Good resume builder but lacking in career advancement and overall compensation
Associate Manager (Former Employee) –  LondonApril 11, 2017
A typical day at work includes mostly desk work, client calls, e-mails and a few antiquated tools. You will find at least 30-40% of your time is spent in corporate meetings.

I learned good people skills, how to manage a team, how to speak for a client and most importantly, that a corporation will never have a workers best interest at heart (learning to fight for myself), learning to say no so you are not overloaded with work.

After having worked with Nielsen for a few years I can say I really wish I had left years ago. Although the company has done its' best to make employees comfortable, the ultimate realization is that client satisfaction is always more important than employee happiness.

Nielsen will never offer you more than you deserve or even what you deserve. New contracts, if not read clearly, will show loss of benefits such as healthcare or meals as well as sneaking in increases to months needed for notice to leave.

There will be light weeks of 30 hours in the summertime but the Q3/Q4/Q1 could find you averaging 50-80hours a week.

The best part of Nielsen is surely the people, which I will really miss. This is not enough as good people exist across the globe. I would say that Nielsen pays severely under the average for market research and the pay structure will give you no more than 5-10% bonus every 2 years (if the company does well.)
Pros
High energy people, good mid-managers, work hard/play hard culture.
Cons
No healthcare, no dental coverage, no eye care coverage, no bonuses, promotions directly tied to company performances, long working hours, prioritization of client satisfaction over employee, bad workload management, very rarely will hard work get recognized or compensated.
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Best work /life balance place i've worked at
Digital Measurement Operations Analyst (Former Employee) –  Oldsmar, FLMarch 29, 2017
I learned a lot about SQL and working with the tech side of business. Everyone was very friendly and had a lot of opportunities to move to different teams
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Productive and Great Place to Work At
HR / Operations Administrator (Current Employee) –  Oldsmar, FLMarch 22, 2017
This company is a fantastic place to work for. Managers here are awesome and very understanding if issues arise within one's personal life. I would strongly recommend others to work for this company if given the chance.
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Average
Research Interviewer (Former Employee) –  San Antonio, TXMarch 22, 2017
A typical day at work is calling out to consumers asking media surveys.
Management was nice and answered any questions you had, but not always in a timely manner.
The hardest part about the job was meeting the quota for calls vs. surveys
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Survey
Research Interviewer (Former Employee) –  Dallas, TXMarch 16, 2017
You have to a minimum of agrees to keep working there, but everyone you call thinks you're a telemarketer and hangs up bringing your percentage well below the required mark.
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Great job
Human Resources (Former Employee) –  Tampa, FLMarch 15, 2017
Its a good job to start as a call representative its help you to learn how a call center work and If it's your first time working at a call center it's a great way to learn from teach you how to talk to people on the phone and how to persuade then to do a survey
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Its basically telemarketing
Respondent Interviewer (Former Employee) –  Sarasota, FLMarch 13, 2017
Worked in a call center, doing the Scarborough survey. Management is extremely picky, have to do survey VERBATIM. Miss a word or 2? Points off. You are graded and scored on everything. If your index isn't where management thinks it should be you're in trouble. You have no control over what part of the country you are calling, or how many people are going to hang up on you but it can count against you. If they think you should be able to get 4 complete surveys, but it's a slow/hard night your index is going to suffer. It doesn't matter to them. The index goes up by 1-2 points and down by 5-10 points. Soul sucking place.
Pros
Evening hrs
Cons
Immature, cliques, micromanaged
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Good Career Growth
Director FP&A (Current Employee) –  Chicago, ILMarch 11, 2017
Nielsen is committed to merit based promotion and career growth. Nielsen has afforded me great opportunities to gain deep understanding of our global business risks and opportunities.
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good work place great job be independent worker
Senior Field Representative (Former Employee) –  Kalamazoo, MIMarch 10, 2017
i am a very independent worker and this job for great for that, liked to learn a lot of new things and install our equipment, i like to drive around all over the state to install the equipment and meet a ton of new people all the time
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Excellent company with a friendly cutlure
Finance Intern (Former Employee) –  New York, NYMarch 9, 2017
I love that you're not required to stay at your desk all day. As long as you are getting work done, you are free to wander the office and chat and network with your peers. They are all very friendly. Everyone pitches in to make the environment welcoming.
The free drinks in the fridges on each floor in the office are definitely a plus.
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Overall rating

3.8
Based on 812 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.5
Job Security/Advancement
3.2
Management
3.3
Culture
3.7