Pros: great benefits, good pay, fast paced
Cons: poor management, high turnover rate
A typical work day at Nike was very high paced. Nike is one of the busiest stores in the mall and you always have to have high energy while on the job. This is the type of environment that I like to be in. There was a very diverse group of customers which kept the job interesting. I would always get wrapped into some very interesting conversations. The biggest thing I've learned while working here is how to handle a fast-paced environment. After mastering this, I started to set the pace for the store, and other employees would work with the same intensity. I learned how to be aware of my surroundings while focusing on a specific customer. I have learned many leadership skills as well as customer service skills.
As far as management goes, at Nike there were many good things as well as bad things. All six of the managers were very good at bringing energy to the job. They always looked for different ways to make the job a competition. This led us to the point of crushing all of our goals and getting new equipment added to our store because of it. I absolutely loved the ambition of the managers. However, I did not like the rate of promotion. Very rarely would an employee within the store get promoted to a higher role. When a job needed to be filled, the managers would usually outsource. This was the cause of an extremely high turnover rate. Also, many responsibilities such as scanning employees out immediately after they clock out were lacked. It would be normal to wait ten minutes after being clocked out to be able to leave. My co-workers at Nike were, for the most part, incredible. – more... The few leaders that worked there taught me so much more than thought I could ever learn in the amount of time that I worked there. The only downfall was that since the turnover rate was so high, it was hard to build strong relationships with most employees. On average, a part-time employee would only work there for three to four months.
The hardest part of the job was getting tasks done on-time. There would be much to do in one day, and if it was not finished that would mean somebody else adding my work to theirs. This would lead to me staying after to finish tasks. This helped me improve on my time management skills. The most enjoyable part of the job was the engagement with customers. – less