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NiSource
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16 reviews

NiSource Employer Reviews

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Great opportunities
Internship Student (Current Employee), Columbus, OHDecember 4, 2014
Through my time as an intern with the company I learned many valuable skills. My supervisor and co-workers were very pleasant and helpful! I would recommend doing an internship with this company.
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Bunch of pompus old men!
Executive Administrative Assistant (Current Employee), Merrillville, INNovember 24, 2014
Good ole' boy firm. Couldn't wait to get out of the firm fast enough!
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Corporate Environment
Customer Operations Trainer (Current Employee), Columbus, OHAugust 21, 2014
Pros: flexible schedule
Cons: corporate environment
A typical day at work would be working on computer with various software.
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Boys Club vs the Rest of Us
Emergency Dispatcher (Former Employee), Columbus, OhioAugust 16, 2014
NiSource was a great place to work and then people started to leave and the boys club was reinstated. Dispatchers get no breaks, no lunch, no bathroom breaks, no get away from your screen to stretch breaks. We are constantly forced to work 16hrs a day for multiple days on a weekly basis. Pay-rate continues to slip as work loads continue to get heavier. Management is clueless and blames everyone but themselves for their shortcomings
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miserable place to work
customer service rep (Former Employee), Springfield, MAAugust 12, 2014
Pros: pay, benefits
Cons: management
I worked here as a temp and my assignment ended earlier this year. I couldn't wait to be done. I hear the benefits are good and pay is decent but the management is horrible. Nasty attitudes, they talk to you like you're nothing. Even the CSRs are terribly rude to the customers. I've never seen that type of behavior accepted at any other call center I've worked at but no one gets in trouble for it. Everyone is miserable here. It's true what they say, money isn't everything
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Favoritism By Upper Management and Ni Source supports this!
project (Former Employee), houstonJuly 24, 2014
Pros: decent pay
Cons: cut throat environment
A company that supports a manager that openly shows favoritism to certain employees and hires her friends and puts them in positions they are obviously not qualified for. Goes into meeting and wants senior level workers to train lesser qualified workers so they can eventually take their position within the company. NiSource and upper management should definitely rethink who they put in upper management positions! Pay is ok but very cutthroat environment!
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Productive and friendly environment
IT Service Delivery Intern (Current Employee), Columbus, OHJuly 8, 2014
The people are helpful and answer your questions. They do a good job of assigning work to their interns. Great clean environment and very safe work place.
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Over 9 years of experience as an accomplished Analyst in Information Technology. SME knowledge in the fields of Procurement, Finance, Mortgage, Health
Business Analyst/PM (Current Employee), Columbus OHMarch 6, 2014
• Prepared statement of work, cost benefit analysis, risk assessment, project and resource plans, and managed project communications at all levels of the organization.
• Acted as a liaison between Columbia Gas and IBM (current IT service provider)
• Took a complete ownership in modeling and documenting the end-user’s AS-IS workflow and TO-BE business processes.
• Facilitated and mediated JAD sessions with development, business, and executive teams to elicit and analyze needs and define system specifications, prepared gap analysis, documented and defined business requirements, functional specifications, use cases, workflows, data models and data migration, and wireframes and design concepts, interacting with development teams to ensure successful development of requirements.
• Created QA and UAT test strategies, including regression and integration testing, wrote test scripts, end-to-end testing scenarios and test plans, managed testing, defect reporting and change requests.
• Designed and implemented basic SQL queries for QA testing and report data validation with SOA.
• Developed, documented, and implemented new processes and procedures across multiple business groups.
• Oversaw resolution of system issues through first line production support and coordination with technology teams.
• Support and maintained Request IT, Access IT and Problem Tickets (TSRM) and also supported all the escalation or any IT related issues for the customers.
• Work with third party vendor to deploy multiple projects.
• Created, tested, and deployed various SharePoint sites including creating document libraries, lists, links [to other web sites and SharePoint sites] and web parts and their content using SharePoint 2010
• Provided companywide training for SharePoint 2010
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Good workplace
Instructional Program Designer (Current Employee), Columbus, OHJanuary 22, 2014
Mostly positive work environment with some flexibility and competitive pay and benefits.
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Great place to work
Customer Service Representative (Former Employee), Merrillville, INNovember 21, 2013
Pros: good benefits and pay
Cons: management and the favoritisim
Answer inbound calls in regards to gas and electric. Handle emergency calls about gas leaks, outages, hit lines, and etc. The call center was an ok atmosphere, you had a lot of people that didn't like their job because management would pick on them. The job was not hard you just had some customers that were rude and unpleasant.
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managment dosent support their supervisors
substation supervisor (Former Employee), Gary Substation SupervisorMarch 29, 2013
Pros: nothing
Cons: bad managment
Aterrible place to work everyone micro manages you even if your good at what you do salary is 10 yrs behind times
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Suppressive management, little movement/opportunity
Finance (Former Employee), ColumbusJanuary 20, 2013
Pros: good benefits, but expensive
Cons: sub par pay, management is suppressive, little opportunity to advance
Management will do their best to hold you down while pretending to help. No real opportunity unless you are at the top. Don't waste your time, go to a progressive company.
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Not Worth The Trouble Money Isnt Everything
Retired (Former Employee), MerrillvilleOctober 27, 2012
Pros: good pay & good benefits
Cons: stressful, unfriendly environment, poor work ethics, micromanagement
If you only care about making a decent wage and having good benefits this is the company for you.
However, If you would like to work for a company where you are respected and appreciated and that can offer a friendly and safe environment then continue your search for another company to work for that will value you as an employee.

The only ways to succeed at this company is to suck up or to have friends/family in management. I worked for this company for 20 + years and none of the years were enjoyable. Not worth the trouble I got out as soon as I could - Retired Thank God!
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Overall, a good place to work.
Accountant Level 2 (Former Employee), Columbus, OHSeptember 3, 2012
I learned a lot about finance and accounting, as well as cash management in my 4 years working there.
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Productive and enjoyable workplace environment
Gas Purchase Analyst (Current Employee), Columbus, OHJuly 1, 2012
Great company to work with. Awesome benefits, job security, management is very smart but sometimes suppressive, it depends on the department that you are in. Seasoned employees who are always willing to teach and share.

About NiSource

NiSource is the main energy source for resourceful Americans living in the Midwest, the South, and New England. The company's – Read more

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