Linux & Asterisk Server Support Technician
Noble Systems - Atlanta, GA

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Description: Noble Systems Corporation, a global provider of contact center software solutions, is seeking an Asterisk Support Technician to augment a dynamically growing department.

Job responsibilities will include:

  • Asterisk/Telephony problem mitigation
  • Comprehensive issue documentation
  • Issue management through resolution
  • Escalation as necessary

Successful candidates will have or be pursuing a multi-year degree in Information Technology, IT Management, Computer Science, or a related technical field, or an equivalent level of experience in a similar field, as well as experience with, but not limited to: Previous experience in a help desk environment, ability to react quickly and effectively in a high pressure, time-sensitive environment, and Excellent customer service and communications skills. Experience supporting Asterisk Servers, Linux Servers, Telephony Equipment, and/or call centers is a plus.

In addition, a successful candidate will have one or more of the following skills:

  • Asterisk Server Experience
  • Linux/Unix Server Operating System Experience
  • Database Experience including PostgreSQL, Structured Query Language
  • Windows Server Administration Experience
  • Computer Networking Experience