• Performed all installation, repair automation mechanical line, calibration and maintenance of cellular phone test systems in a time manner, which minimizes equipment down time.
• Monitor, inspect and maintain automated test systems in order to prevent and minimize malfunction. Maintain data for improvement follow up.
Analyzed first field failures for North American products. Entered returned products into database, including phone information, symptom and fault information, as well as diagnostic notes.
Performed functions such as diagnostic to component level and verification applications in phone. Uploaded and upgraded product software. Set up final UI test station as well as auto tune and calibration.
Recorded and provided feedback to improve product quality and reliability.
Investigated sample collection of defect components. Held responsibility for inventory of swap stock phones, test equipment and service tools.