Nokia Employee Reviews

Found 540 reviews matching the search
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One of the few telecom manufacturing companies left
R&D Manager (Former Employee) –  Arlington Heights, ILJuly 29, 2016
Nokia is a very energetic and dynamic company with a clear goal to be number one in the Networks business. Nokia is head quartered in Finland and being an international company not based in the U.S., it's primary goal has been to win major telecom carrier business in the U.S.. Nokia set this direction a few years ago and has stuck to it. Nokia is now positioned well in the U.S. with a major acquisition to achieve success. A good company to work for. Good salary, good benefits, good bonuses. If you like the new open modern office arrangement, Nokia has a great work location for you.
Pros
Great people, good salary and bonus, good benefits but downgrading
Cons
Management overseas and remote, career movement hard without relocation
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Enjoyed working at Alcatel
Plexus Technical Lead engineer (Former Employee) –  Overland Park, KSAugust 18, 2016
Worked at Alcatel from 2011 to 2015. ALU merged with Nokia in 2015. Spent most of time at customer site. I supported Sprint Lab for certification of ALU products, software, features and solution. Work environment was good and lots of learning opportunity.
Pros
Life/Work balance, Good Benefit
Cons
Vague guidance from management, lack of good individual performance review
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Great Company
Engineering Intern (Former Employee) –  Raleigh, NCAugust 11, 2016
I worked as a Engineering Intern; Business Intelligence

I worked on a remote team doing several projects that included business pricing strategies and data analysis on company order history and product pricing. I also worked with excel and other complex data analysis modeling software to compare product standard costs to pricing identifying areas of improvement.
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Nokia
Marketing Administrative Assistant (Former Employee) –  Irving, TXAugust 18, 2016
This was one of the best companies that I have ever worked for. The work/life balance is not just a catch phrase with this company, it is an ideal that is lived by everyone in the company. Co-workers and managers are phenomenal, and you really feel valued and appreciated by all. The pay is fair, if not higher than most, and the work environment was fun and challenging.
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Well Balance work environment
Memeber of Technical Staff (Former Employee) –  Murray Hill, NJJuly 21, 2016
Overall, employer provided well balanced work/life atmosphere considering employees were expected to work nights/weekends and perform a weekly basis on-call duty.
The immediate group of 8-12 engineers, interacted daily during service interruption situations, but perform their subject matter routines independently.
In a job function where I needed to travel internationally, the duties became challenging quickly but rewarding over a period of time. The group was very focused and cared for quality results, thus job became enjoyable than long 10-12 hours shift.
Pros
Professional work groups, all team mates carries one common goal, flexible work hours, work from home (inclement weather)
Cons
Poor overall company's financial results, Weakness in Top Management
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Negative work environment, with a limited business culture.
Global Practice Leader – Advanced Solutions (Former Employee) –  Naperville, ILJune 24, 2016
I managed a global team, partnering with R&D in support of the successful deployment of B2B & B2C cloud based eCommerce services.

This was new business for a traditional telecom and therefore issues with strategy, management customer base, etc..

An exciting opportunity that spoiled based on the rationale listed above.
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An excellent company to work for
Technical Support Engineer (Former Employee) –  Home BasedAugust 3, 2016
Worked there for 18 years. Great place to work. Great benefits and educational opportunities. The opportunities for new work assignments were provided as we moved within or between departments. Opportunity to work from home or on site depending on the job. Learned about different technologies and platforms.
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Great company to work for Purchased by Nokia
L3 support Engineer (Current Employee) –  Chicago, ILAugust 9, 2016
Regular work day is supporting Vzw, AT&T and Other Telecom Carriers. making sure there HA servers are online and there are no outages. write up RCA's as needed for customer and provide solutions and preventive maintenance.
Pros
anything you wanted to learn was available
Cons
company culture not US based
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Nokia is in constant state of fluctuation. If you are looking for a place to work where you can feel secure about your job, I do not recommend Nokia.
Training Manager (Current Employee) –  Chicago, ILAugust 14, 2016
I have mixed feelings about Nokia after having worked there for 5 years. It is a company that has taken great risks, at the expensive of its employees, to try to become the global leader in the wireless communication industry. It is a highly-ethical company that does business with customers the right way. I believe that some competitors are not as ethical as Nokia causing Nokia to lose business to its competitors. This forces Nokia to focus on profits, which adversely affects customer satisfaction and employee moral. If you are considering a job at Nokia, I recommend that you keep your resume up-to-date because there is very little job security.
Pros
Highly Ethical, competitive salaries
Cons
below average employee benefits, constantly laying off employees
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ATCA hot slide upgrade to improve the wireless swich feature and capacity
Senior Product Systems Engineer (Former Employee) –  Plano, TXJune 1, 2016
Do the system audit 1 week before on site to configure the database that is mirror to new hardware for upgrade
I had learned about customer equipment and their network that is how I can help customer engineer to troubleshoot the issue.
I had managed my working time to be able to work in the day time and night time
Create scripts for SS7 cut over testing.
On the cut night I have to be on site to perform the cut over. The hardest part of the job is to cut over within six hours maintenance window and meet the customer schedule.
The most enjoyable part of this job is to successful cut over and meet customer satisfaction.
Pros
Be independent, responsible, and reliable
Cons
could not balance between work and family due to 75% travelling
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New to Nokia was fALU
Consumption Manager (Current Employee) –  virutal njMay 11, 2016
I just started at Nokia as my former company fALU has been acquired recently. I worked at fALU for 18 years.

typical day --> Long hours
what you learned --> work hard, always promote others in a positive light.
management --> strong in most cases
your co-workers --> nervous because of layoffs
the hardest part --> keeping focus with constant company changes (like when ALU was bought by Nokia recently).
most enjoyable - trust from management, flexibility, loving the work you do is motivating.
Pros
flexible
Cons
job security
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Demanding 24 x 7 x 365 customer support job
Technical Specialist (Former Employee) –  Naperville, ILMay 27, 2016
The support job was demanding and the salary and benefits helped make it possible. Management needed to do a better job with training and handling tough schedules. It was great working with all the co-workers. We all made things possible and always fixed the customers issues.
Pros
Salary and benefits
Cons
Working 3 different shifts in the same week.
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Global company with lots of changes
Senior Support & Outage Engineer HCL and ALU (Current Employee) –  Work at HomeJuly 7, 2016
Outage Engineer/Manager and Senior Technical Support Engineer.

Work on global customer outages for wireless network. Also, provide technical support for various reported KPI and Hardware related issues.
Pros
work from home
Cons
Global company with outsourcing
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Enjoyable Environment, Managers and Co-Workers
On-Site / Field IT Telecommunications Technician (Former Employee) –  Irving, TX and Dallas and RoanokeApril 13, 2016
I was one of the Nortel programmers and On Site Technician. These positions involved the programming of dns, tns, call groups, moves, deletes and revisions.

Also verified service by testing circuits, equipment; identifying and correcting problems.

Daily reports, labeling and summaries using Microsoft Office and Outlook.

Helped maintained network by troubleshooting and repairing outages; testing network back-up procedures; updating documentation.
Pros
Great atmoshere, management and co-workers
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Navteq was perfect. Then they were purchased by Nokia.
SYSTEMS ANALYST (Former Employee) –  Fargo, NDAugust 7, 2016
Nokia basically ran this company into the ground. The restructuring made sense, from an external perspective. Unfortunately, there was very little attention paid to specific job skills for the company's proprietary software. Soon it was deemed that overseas production facilities could do the same job for less. They could not, and quality suffered. Nevertheless, scores of the most qualified people had already been sent packing. Quality languished. The company lost touch with its employees and the job culture deteriorated. Middle management became focused on pleasing upper management. Creativity collapsed and was replaced by a yes-men atmosphere. Long term dedicated employees still strove to make the company profitable, but under Nokia's mismanagement the stock lost three quarters of its value.
Pros
Relatively good pay and benefits for the area.
Cons
No job security, perks and the best insurance plan curtailed.
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Great Place to Work
RAN Engineer (Former Employee) –  Irving, TXAugust 5, 2016
It's one of the best companies I've ever worked by far, I really enjoy working there, There were great experiencies and oportunities to keep in mind and get them, I learnt to be in the technology cutting edge, being aware where telecommunications are going forward.
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Very busy at all times
Production Artist, Web Design (Former Employee) –  San Francisco, CAApril 13, 2016
Web site design, Flash design, from rough prototype to polished design using Photoshop. Creation of logos and graphical elements: icons, buttons and headers and optimized for the Web.

Responsible for communicating with project managers to make sure the designs meet deadlines and product specifications.tudies, product launches and magazine articles
Pros
Great people.
Cons
n/a
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Solid employer
Sr Manager, Global Services Process Delivery & Ops (Current Employee) –  Plano, TXJune 16, 2016
From the Alcatel/ Lucent merger in 2006/07 to the most recent Nokia purchase there were continual challenges to organize/ reorganize/ reorganize again/ etc... Treated fairly.
Pros
Treated fairly
Cons
constant job security concerns, likely not unlike any Telecom
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Downsizing since 2000 leaves morale, security and advancement possibilities really low
System Integration Engineer (Former Employee) –  Naperville, ILAugust 30, 2016
The technical work is really fun and there is a much new technology to be learned but the work environment is poor. Get to work with many brilliant minds.
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A very good company to work for. Being the size that ALU had affordrd unlimited support for projects.
Program Manager / CSM (Former Employee) –  Plano, TXApril 8, 2016
A good company to work for. After several years of downsizing only the most professional people were left.

Size of company allowed for the staff to support the business and engineering functions that a smaller company would have had the project managers doing on their own.
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Overall rating

4.1
Based on 1,290 reviews
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Ratings by category

Work/Life Balance
3.9
Compensation/Benefits
3.9
Job Security/Advancement
3.3
Management
3.5
Culture
3.9