Productive business oriented environment.
Desktop Support Technician (Former Employee) – New York, NY – July 31, 2012
Trading Floor Desktop Support resource for 500+ Equities staff at Nomura’s New York headquarters. Daily support of desktop & LAN technologies; desktop, laptop, PDA/RIM devices (Blackberry), & 3rd party financial applications. MS Active Directory, MS Exchange e-mail & RAS/VPN support. Incident tracking through NSAM Remedy Help Desk. Bloomberg, Reuters Plus/3000/XTRA. Deployment Team Member for firm-wide Global Desktop Project (GDP/Genesis) in the New York Headquarters. Team member for firm wide rollout of Cisco cameras, as well as supporting the build-out of the new 75,000 SF/600+ person trading floor for the Equities Division in 2010.
pro technology oriented.
still adjusting to lehman bros. aquisition