Security Systems Engineer/ Analyst (Former Employee) – Chicago, IL – December 18, 2017
There's a lot of work but unfortunately management has to substantiate their exist by scheduling endless amount of meetings. This was the worst part..On the other hand the work was challenging and made the days go by fast. We were able to make a positive difference in the world at large though our collwctive efforts.
Customer service/telephone interviewer (Former Employee) – Chicago, IL – December 4, 2017
A typical day in NORC was very quiet and busy. I learned how to have patience. The management was very informative. The workplace itself was very diverse. The hardest part of the job was Not being able to succeed in the different phone calls, The most enjoyable part of the job was the staff members.
Worst management ever, get ready to get a write up if someone asks you for help because the managers don’t pay attention to them, so you help them to be nice but ‘your talking’ therefore that’s a write up. They intend to fire for any reason, at the end of the year they take away your hours and give you 2 hour shifts in one day. Desks are always dirty, if you want to have a clean desk you have to clean in during your break. Some of the team leaders don’t even know what they are doing, you ask a question and they have to get back at you because they don’t know anything. Mainly horrible management
Field Interviewer (Former Employee) – San Bernardino, CA – November 8, 2017
Very flexible schedule, ability to interact with all type of people in the community. Learned that all people are basically the same, same problems same joys, same issues. The hardest part of job was that it was part time. The management time was very helpful and always there for you when needed.
Telephone Interviewer (Former Employee) – Chicago, IL – October 11, 2017
It wasn't the right environment. It's not hard work. they just need better management and ways to communicate with the workers.If it were better managed, it might be a better place to work. Also has a very high turnover rate.
Professional interviewer 111 (Current Employee) – Chicago, IL – October 2, 2017
I like working there but I do not make enough money and they are very stingy with their raises. Favorites of the managers are obviously favored. There work environment is a call center. People I work with are nice people and they are very helpful.
Fast paced environment great part-time work a student
Telephone Interviewer (Former Employee) – Chicago, IL – September 15, 2017
Relaxed work environment little to no direction on job outside of assignment for the day. Enhanced my customer service and data entry skills. Management wasn't very experienced and didn't set good examples. Chances for advancement were slim to none and very hard to obtain.
At NORC you speak to hundreds of respondents on the daily basis. I learned to deal a lot of rejection, most of the people were not willing to take part in the social science research. You really had to be on your toes because it was call after call and every single one was a different kind of person and concern which i had to explain the survey for hoping they would be willing to take part in it. overall it was a great work environment where i learned a lot and sharpened my people skills and customer service skills
Program Assistant (Current Employee) – Atlanta, GA – September 6, 2017
The work of providing programs and benefits to seniors was very rewarding! I was able to be creative with event planning, workshop ideas, publishing newsletters, creating flyers and finding resources for our members and all the residents we serve.
Rewarding job serving others
Company decided to downsize our office and delete my position.
Interviewer (Former Employee) – 1 north state – August 18, 2017
Norc was a pretty relaxed company where you had to complete long surveys, but the people were usually expecting us , and were mostly delighted to help oppose to the normal telemarketing where we were usually hung up on.
Interviewer I (Former Employee) – Chicago, IL – July 29, 2017
Company promotes independence while addressing needs of their employees. Workplace culture is very easy going and promotes flexibility. Learned a lot about working on and apart of a team, while using various tactics and skills I never knew I had.