The people in charge were in philly and they were not on premises
Customer Service Representative (Former Employee) – San Francisco, CA – December 14, 2016
I was on the phone in early morning receiving calls from Norcal Clients and help assisting them to the best of my ability.
My manager passed while I worked there and Norcal was unable to replace a manager in San Francisco, But with all my talent ,, I handled the clients to the best of my ability
Well the people in charge were working with antiquated systems