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1,611 reviews

Nordstrom Employer Reviews

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fast paced
Assistant Manager Cosmetics (Current Employee), Newark, DEJuly 21, 2014
Pros: an upbeat fast paced place to work
Cons: balancing personal time with work
I've learned style flexing when dealing with employees. I've learned the back end of retail and merchandising as well as visual.
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great company
Inventory Control Specialist (Current Employee), charlotte, NCJuly 19, 2014
A inventory specalist is a very productive job, but with great management and teamwork our goals are met
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Great place to grow professionally and financially
SALES REPRESENTATIVE (Former Employee), Palo Alto, CAJuly 19, 2014
Pros: great pay and future opportunities
Cons: the customer is always right even when they are wrong
I was a sales person for the Women's Shoes department. This department was quite challenging because salary was based on commission and competition was high amongst fellow sales people. Nordstrom taught me how to think, reason and communicate quickly and efficiently. The downside was that it was retail sales so the stress level was high during sales – more... events and holidays. Sometimes customers were mean and rude without reason. Fellow employees would also steal your sale which resulted in a loss of trust with your coworkers. – less
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Great Company with fun perks and great opportunities
Financial Planner (Former Employee), Seattle, WAJuly 19, 2014
Pros: clothing discount, fair compensation, and opportunities for growth.
Cons: there are some roadblocks if you are interested in buying that are hard to work around.
The company is good about keeping employees excited about the company direction and success. It is not unusual for quarterly business meetings to include a recap of the quarter's success with some sort of fun video or slideshow presentation that keeps the audience engaged and intrigued, especially in marketing.
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Interesting work environment with long days and opportunities for advancement
Sales Associate (Current Employee), Short Hills, NJJuly 19, 2014
Pros: discount, opportunities for advancement, work incentives ex. meal or coffee card
Cons: return rate of clothing, commission based sales.
A typical day at Nordstrom would consist of opening/closing of the registers at the beginning of the day and throughout the day I would assist clients or potential clients that require service. During my two years of commitment at Nordstrom I learned how to juggle multiple clients at once, be a customer service representative, meet and exceed goals – more... that were expected of me by management, as well learning how to be a team leader or product specialist.The hardest and the most enjoyable part of my job is dealing with the clients. – less
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Excellent environment for fashion and great customer service tips
Sales Associate (Current Employee), Atlanta, GAJuly 19, 2014
Pros: healthcare, customer service skills, gain experience
Typically I would come to work with a goal and I would do my best to fulfill the selling goal. I have learned to maintain customer relationships and pull clothing based on customer fashion sense. I have learned how to maintain my own business within the company's business. My co-workers has helped me develop team skills. The hardest part about my job – more... is facing the unknown. You never really know what your day will be like. The unknown is also what makes my job enjoyable. – less
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Selling merchandise
Sales Associate (Current Employee), Las Vegas, NVJuly 19, 2014
•Greet customers and ascertain what each customer wants or needs.
•Describe merchandise and explain use, operation, and care of merchandise to customers.
•Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
•Compute sales prices, total purchases and receive and process cash or credit payment.
•Answer questions – more... regarding the store and its merchandise.
•Prepare sales slips or sales contracts.
•Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
•Maintain records related to sales.
•Demonstrate use or operation of merchandise.
•Place special orders or call other stores to find desired items. – less
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Clean & Clutter Free
Kids Lead (Current Employee), San Francisco, CAJuly 18, 2014
Pros: great deals on high priced items
Cons: advancement in promotion
As a day within Nordstrom Rack, fast pace yet good daily thinking job.

Keeps you on your toes about anything pertaining to keeping the customer satisfied.

Management are from all kinds of backgrounds in retail. Most are successful in promoting their future leaders.

Co-workers are traveling 45mins to 1hr to get to work. Thats dedication!

Hardest – more... part about my job is NOTHING!

Most enjoyable part is seeing my clients happy and returning. – less
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Loved the customer service that Nordstrom provides to customers
Department Manager/Sales/Assistant Manager/Cashier (Former Employee), Las Vegas, NVJuly 18, 2014
Pros: amazing co-workers, everyone is friendly and upbeat, the items sold at this retailer are amazing. i loved when we had sales
Cons: when you are a sales associate and are not making your goals, their are consequences as well as in management, if you are not making your department goals, you are more likely to get demoted.
I started off working as a cashier, after a couple of months I moved up to sales in women's shoes. I then was promoted to Assistant Manager in the BP Shoe department. After all that hard work, I was then promoted to Kid's Shoe's Department Manager. Once again I proved to them I was an amazing Manager and was promoted to a bigger department to run in – more... BP Shoes as Department Manager. I then decided to step down out of the Management role and become a sales person again, but in the Lingerie department. – less
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Commission Based
Sales Associate (Former Employee), Columbia, MDJuly 18, 2014
With Nordstrom return policy being commission based hurts your sales per hour.
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Working in Retail
Sales Associate (Former Employee), Houston, TXJuly 18, 2014
Pros: having selling contests and special events
Cons: standing all day long
Start off making sure department was in order.
New computer skills using cash register as a computer.
learned how to order merchandise for customers in other cities and states.
The hardest part of job was standing all day.
Most enjoyable was meeting different people daily.
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Professional yet fun workplace at Kidsworld
SALES ASSOCIATE (Current Employee), Santa Barbara, CAJuly 17, 2014
Pros: great relationships, long breaks, commission pay, and having fun with families yet still being professional
Cons: commission pay, benefits
A typical day at Nordstrom is coming into work not knowing what the day will be like, especially working in the Kidswear Department. Everyday we do a new floor set for the new inventory that has come in as well as organize our floor and make sure the items are organized to the importance for the customer. Most importantly everyday I contact customers/clients – more... and follow up with them for multiple reasons: order satisfaction, alterations, shopping experience, and appointments to come in and shop. Nordstrom emphasizes the importance on customer service and everyday I make sure I give my best service.Working at Nordstrom I learned how to separate work and personal life. Nordstrom is a full time job so being present everyday I learned to not take work home with me and to end each day knowing I did my best and the next day will be better. Also, I learned more about patience. Customers at Nordstrom expect a lot from employees and sometimes it was hard to stay patient but keeping the professionalism and calmness makes a difference in the customer experience. Lastly, I learned to adapt to change well. Nordstrom went through the biggest change and decreased the number of managers and that changed the way work flowed everyday. I was able to adapt to manager changes, staff changes,and schedule changes. I learned that you never know how the day will go so have an open mind and be ready to adapt. Management at Nordstrom is very structured. I appreciate Nordstrom for this. I have a great relationship with my managers. Management is very organized, encouraging, and pushes their employees to be the best everyday. My co-workers are my team. The Kidswear Department is a group of fun yet professional employees that have fun with the family and kids as they shop. The team has learned how to best work together and communicate with each other. The hardest part of the job is remembering that work is just work and at the end of the day I did my best. It is easy to take work home with me but after working for Nordstrom for this period of time I have learned that once I clocked out work is over. The most enjoyable part of the job is coming into work to the most fun department. Working with kids is my long term goal as a Physician Assistant and everyday I get to be with family and kids and make their experience enjoyable. – less
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Lots of fun
Sales (Former Employee), Bethesda, MDJuly 16, 2014
Pros: small rewards
Cons: pointless hours
Its a great starting job for experience, but get out within a year if you are not planning on making a career out of it.
The manager of your section will change the experience. The first manager I had was amazing! When my first manager left and the new one took her spot, my job was essentially gone. Once new management came, my hours were cut from 28 – more... a week to less then 10. The manager makes the job. – less
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Nordstrom is great
Stylist Sample Coordinator (Current Employee), Los Angeles CaliforniaJuly 16, 2014
Pros: great benefits
Cons: they are moving to culver city
Print out studio schedules, work with stylists on getting all their lines together for the day. Coordinate with the sample departments from two different locations to make sure all shipments are complete. I prepare BOL for my shipments going out to two different locations. Schedule the stylist on different set with different photographers to shoot different – more... verticals. I train all temps for the product department and new stylist on styling methods. I prep all lines that are received in studio for the shoot next day. – less
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Great place to work. Employees held in high esteem.
Sales Associate in the AT HOME department (Current Employee), Tukwila, WAJuly 16, 2014
Pros: nothing
Cons: great people to work with and for. good hours! great insurance.
If you open the department it is up to you to make sure all items are restocked on the selling floor, restock of bags and wrapping tissue. It is a must that all is ready in your department before the doors of the store are opened to the customers. The rest of the days is selling and most of all, helping customers.
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Interacting with different people everyday
Sales Associated (Current Employee), Sacramento, CAJuly 14, 2014
Pros: great pay when there are sales
Cons: not so good when is not busy
Typical day would be having the mentally to provide an amazing customer service along with the great customer service you provide get as many products as you can out the door with the customer. Being competitive because we do work off commission only, and making sure I made sales goals.As a sales persons everyday I come across customers that I cannot – more... connect with in order to give them a great service because they were not as open, my goal is to always overcome that difficulty and get that customer out of their shell and connect with them. Managers are not really as involved unless there is a major problem, and the customer request their presents. I always try my absolute to educate my coworkers about product knowledge as much I can, and teach them everything I know that will make them better sales associates. Many employees come to even managers are available to teach or show them how to do something I don't know how to do. Hardest part of the job is being there over 2 and half years, being one of the top sales employee on that department managers dependent on me much more than anyone else.I am constantly doing their job without the title and the pay. Some days I enjoy it because I like being training employees, teaching/coaching them, giving them constructive criticism back on what they need to work on however some days I simply cannot do everything by myself and it gets overwhelming. The most enjoyable about the jobs is meeting new and different people, and sharing stories with them getting customer letters on how they enjoyed shopping with me. – less
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Fast paced teamwork
Packing Department (Former Employee), Cedar Rapids, IAJuly 12, 2014
This is a warehouse setting with a fast paced teamwork environment. The department that I was in was packing. I had to collect items from a chute and match them to packslips. I would them pack them in boxes and send them on the line to be sent to shipping.
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A busy and fun place to work at
Ellen Tracy specialist (Former Employee), Westwood, CAJuly 11, 2014
Placing special merchandise orders for customers.
Worked as a team member is highly important.
Creating a right strategy to advance the clients and expand the existing one.
Hardest day is when working with individual, merchandise gets returned after being used!
Every day is a Fun Day!
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Interesting job with a unique retail culture
Fraud Investigator and Loss Prevention Agent (Former Employee), Schaumburg, ILJuly 10, 2014
Pros: working with a team to reduce store shrink
Cons: being short staffed and having a less than helpful store manager to help mitigate store problems
This job was interesting and fun. Be prepared to work in a retail setting and be mindful that you have to "blend" in and not stand out as you investigate employees, as well as customers for retail theft. I always enjoyed prosecuting customers for attempting to defraud the company.
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Great Company
Team Leader (Former Employee), Schaumburg, ILJuly 10, 2014
Pros: profit share
Cons: retail hours
Helping customer with their purchases. setting merchandise on the floor

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About Nordstrom

Nordstrom, Inc.is a fashion specialty retailer that offers a selection of apparel, shoes, cosmetics and accessories for women, – Read more