When I had my interview the manager never got super detailed with what you have to do. However having retail experience I didn't think it would be rocket science to figure out. Everything started fine. I had to kinda go for what I know and train myself because management acted so busy they expected for me to know EVERYTHING. Which I didn't. They wanted everyone to bribe customers into signing up for credit cards. Even via Facebook to your friends. The management was very childish they acted as if they were on a high pedestal because of their position. You have one that's a adrenaline junky, one with a attitude problem, one that's too young so she wants to fit in so bad and talk about people in her departments, one that's too sensitive, one that's too laid back, and one that has mixed emotions every shift. North point market center in Alpharetta store #783 is the worst store to work. I wanted to transfer but instead they fired me for a false reason of blaming my schedule issue. The entire store knew I was getting fired except me until the day it happened and everyone just stared at me. Even the HR lady (Beverley) acted spiteful towards me as she gave me a piece of paper. Awful store but Nordstrom as a company is great to work for.