Find companies:
Nordstrom
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
1,982 reviews

Nordstrom Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Nordstrom
Exception Specialist (Current Employee), Englewood, COJanuary 27, 2015
Pros: great work enviorment
Cons: no room for advancement
I learned so much at Nordstrom about the credit card industry.It was a great place to work for and truly have enjoyed my six years with them.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
working in a family work place
Staff mark (Current Employee), Ontario, CAJanuary 27, 2015
Pros: long lunch
Cons: working one to two week then no work
It feel like a family, all the people are very nice. We work with product getting it ready for the stores
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great company
Warehouse Clerk (Former Employee), Cedar Rapids, IAJanuary 27, 2015
Took the time to teach me numerous skills, an work ethic. Eventually the attributes that i received allow me to advance to a more secure position in the work force.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
love working in reatail
Support (Former Employee), Canoga Park, CAJanuary 26, 2015
I was apply when I got in the company because I got to do something I always wanted to do, which is retail. I really love anything that deals with fashion so working for Nordstrom was an amazing experience. I really hope to get in retail since its something I really like a lot.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Nordstrom may be the best place you can work
Freelance Fragrance Sales (Current Employee), Beachwood, OHJanuary 26, 2015
Pros: management, pay
Cons: standing for long periods
Your managers support you 100% and according to management the employee is always right and the employee does their best to make the customer happy while management does their best to keep you happy. I think this form of management is the most efficient I have ever worked for and has the most positive environment and working conditions. They encourage you to achieve your goals while noticing the things you do and complimenting you on your work, goes a long way in the work environment.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
nice company
Sales associate (Current Employee), Nashville, TNJanuary 26, 2015
Commission based and it is apparent. Some departments aren't as catty, but some are. Personal Stylists work out of many departments and can be the cause for stolen sales and such. There is a huge opportunity to earn money though if you are not afraid to learn about every department and assist the customer in that manner! It can be very rewarding with the customers you make relationships with. This is a position that will increasingly get more money the longer time spent there.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Manager's Great place to work
Lead Logistic Manager (Current Employee), King Of Prussia PAJanuary 26, 2015
I am currently managing the shipping and receiving for the store. I have a great team that works along side me. One of the best jobs I ever had in my life.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great customer service
Customer Service Representative (Former Employee), Woodbridge, VAJanuary 26, 2015
its a very good retail company with plenty of growth .......
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Supportive and Goal Oriented Work Environment
Sales and Service Ambassador (Current Employee), Phoenix, AZJanuary 26, 2015
Support and guide customers to desired product by asking probing questions and using effective communication and listening skills. Service customers through out entire sales process from greeting to check out. Merchandize floor to create compelling and exciting lifestyle fashion trends to fit all tastes. Keep sales floor stocked and organized to ensure a memorable shopping experience for all customers.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not the right role
Item Analyst (Former Employee), Seattle, WAJanuary 25, 2015
Pros: discount on clothes
Cons: competitive to advance
Nordstrom has a good culture and nice folks, however at times quite political. The Item Analyst role was not the ideal role for me.. The job description entailed a lot of data entry and carpal tunnel.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work for!
Assistant Department Manager, Shoes (Current Employee), Wellington, FLJanuary 24, 2015
Love the upward mobility and fashion forward lifestyle promoted by Nordstrom. They also give back to the community and are voted one of the top 100 best companies to work for for a reason!
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Beautiful products, but quite a bit of nepotism
Visual Stylist (Interim) (Former Employee), Novi, MiJanuary 24, 2015
I loved being able to work and get to know designer products

-made friends for life
-atmosphere can be catty if you let it get to you
-company encourages being mobile in theory, but management can have a hard time letting you move.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Place to work
Communications/Representative (Current Employee), Arlington, VAJanuary 24, 2015
Pros: hour lunch, overtime, holiday pay, full time hours
Cons: some of the manager choices
When I first started at Nordstrom I was a sales assocaiate in the Narrative dept. (clothing for women in ages in 40-60 ), most of the sales associates were older women in the department but they help me with product knowdledge, gaining clients, and overall selling experience. However I notice that the commission didnt work well for me and I wanted something a little more stable and dependable so then I moved to the communications department in our store. Which in turn ended up loving doing! On a day to day basis when come in at 8am, get any reports together for the store manager to read in morning announcments, put away any mail in desgianted managers mailbox, I then get on the phones and proceed with answering/transfering calls, make pages or announcements through out the store, for an example, paging a customer to return back to a department, paging store manager, or selling managers, closing announcements. After a few months working in the communications department I then was ask to become the communications lead, I trained new operators with the guidelines and expecations as an operator, I also was responsible for making our schedule. This postion help me more with learning the leadership role, it taught me how to delegate the work load and make it an complete team effort. I also assisted with any phone issues throughout the store, whether if a phone was broken would either replace it or order a new part etc. Submitting request for managers voicemail resets. Overall i loved this position! I would say the hardest part of this job was encountering some of the customers and their atttiudes but this job has taught me the best way to deal with any bad customer service issue is to give exceptional service! For me the most enjoyable part of the job was the people, i have really met some great people at this job who have been helpful from the very beginning, some co-workers have turned into friends.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fun place to work
Web Processor (Former Employee), Walnut Creek, CAJanuary 23, 2015
Loved the job wasnt seasonal
coworkers were fun
pay was good and discount was great
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A good place to work for the most part
Sales Associate/Customer Service (Former Employee), Farmington, CTJanuary 22, 2015
Pros: commission, social environment, flexible schedule
Cons: management
A typical day at work starts with shipment and merchandising of the floor. In between and after consist of customer service, merchandising the floor, selling of products, engaging with customers for there wardrobe needs, along with maintaining prior customer relations and pursuing new ones.

I have learned that you really do get what you put in. Nordstrom being a commission base environment involves yourself insertion. You are basically a one person business and your income depends solely on your efforts. Though some times the commission based environment can scare some, I felt i was a great experience.

Management along with employees had a high turnover rate. I, myself do not know all the reasons for this but it was apparent. Also, management and human resources were not to helpful in coaching or resolving issues between employees or managers. Management seemed to be very political.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fashion Forward Store
Seasonal Sales Associate (Former Employee), Novi, MIJanuary 22, 2015
Pros: customers, discount
Cons: commission based pay
Commission based pay, so your paychecks are never consistent. This drives employees to trick customers into buying items they will eventually return. The competition is incredibly tense and causes a lot of friction and catty behavior (even amongst managers). My greatest thought while working there was knowing I was only seasonal.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good Company
Sales Associate/Personal Shopper (Former Employee), Freehold, NJJanuary 21, 2015
My customer service skills I learned them at Nordstrom.
A great store with wonderful managers and co-workers.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
good company
SALES/CUSTOMER SERVICE REPRESENTATIVE NORDSTROM (Former Employee), Skokie, ILJanuary 21, 2015
Fun workpace,very enjoyable job,great people,very helpful,support each other
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good environment but terrible management
Seasonal Sales Associate/Customer Service (Former Employee), Bellevue, WAJanuary 20, 2015
When I first started at Nordstrom I thought that I had lucked out, who doesn't want to work at Nordstrom? But, as soon as I started I saw how flawed management was. To start off, my managers never told me where to get the schedules. They made me and the other new hires write it down on a piece of paper and then proceeded to give me the wrong schedule. Because of their poor management I didn't come in for a shift that I was scheduled for and then got angry with me for not coming in. There was also extremely unfair treatment of workers, the big sellers were treated fantastically but the smaller sellers were constantly yelled at for any small thing done wrong. The big sellers were not expected to do the daily tasks the rest of us were. There were/are a lot of flaws with Nordstrom's management, I loved the environment and my coworkers but I hope to never have managers like that again,
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun place to work. But not a career.
Department Manager (Former Employee), CincinnatiJanuary 20, 2015
Great job to have while you are at school or just getting started. Chances are you will work a lot of hours but you will be compensated fairly

1 2 3 4 5

About Nordstrom

Nordstrom, Inc.is a fashion specialty retailer that offers a selection of apparel, shoes, cosmetics and accessories for women, – Read more