Nordstrom Employee Reviews

Found 5,224 reviews matching the search
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Good starter job
Sales Associate (Current Employee) –  Bloomington, MNJuly 19, 2017
I started in Women's Shoes where the highest commission is. The job is 100% commission based, unless you don't cap your hourly pay. The job is great for learned more about a customer service job, and working your hardest to earn more money. I am a recent college graduate, and it was a great starting job. Not somewhere I would like stay for longer than a year. It is competitive on the sales end, you're always looking for the customer that has the expensive tastes. I believe you need an interest or eye for fashion. Many people expect that.
Pros
Different hours, Fashion friendly
Cons
Weekend hours, not consitent pay
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Fast-Paced, Competitive Sales Environment
Sales Associate, Women's Shoes (Former Employee) –  Overland Park, KSJuly 19, 2017
Opportunities to advance your career, long hours, commission only salary, online sales will affect your in-store sales, long hours on your feet, compassionate management.
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The Nordstrom Way is my Way
Sales Associate (Former Employee) –  Dulles, VAJuly 19, 2017
Loved my day to day commision sales. I experimented with sales and creativity in sales in fashion. I even got to know my customers on a personal level
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Overall decent retail work
Salesperson (Former Employee) –  The Woodlands, TXJuly 19, 2017
The often promote those that are not ready/inexperienced but the merchandise is outstanding plus excellent benefits as long as you maintain the necessary hours. The downside is there is no base pay; you must make commission high enough to pay them back the hourly wage. This is a confusing practice.
Pros
the setting/culture is awesome
Cons
promotions given to those who don't deserve it/aren't ready.
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A company that cares about their customers.
SALES ASSOCIATE - NEIMAN MARCUS (Former Employee) –  Short Hills, NJJuly 19, 2017
The customer always comes first at Nordstrom. They train employees that the customer is always right. And at Nordstrom the employee is trained to make their own decisions regarding customers. This is a very comfortable way to work. The management trusts that their employees know what they are doing. It is rewarding for the employees.
Pros
Employees are trusted to know how to handle customers.
Cons
Shifts
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Great Company, Growing Pains
Warehouse Worker (Former Employee) –  Elizabethtown, PAJuly 19, 2017
I admire Nordstrom as a company for their organizational style. When I worked at the warehouse, there were many things that could have been done better. However, everything was brand new and that was growing pains.
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Fresh new upbeat atmosphere great training
Sales Specialist (Former Employee) –  Minnetonka, MNJuly 19, 2017
Great training and benefits wonderful products lots of freedom very honest and easy to work with management!
Commission sales staffing was heavy which created a unhealthy environment
Not enough control or guidelines in place to control aggressive sales staffs behaviors
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Good Company
SALES REPRESENTATIVE (Former Employee) –  Riverside, CAJuly 19, 2017
Nordstrom Rack was a great place to work at. I felt that there was potential to move up in the company however I left before getting the chance to excel in the corporate world.
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Nordstrom inc
Sales associate (Current Employee) –  Santa Monica, CAJuly 18, 2017
I enjoyed working at Nordstrom, the mangers truly motivate you to make your goals. They give you tips and ticks to help you succeed in the company. Norstrom is a great place to work for and grow.
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Recession hurt everybody
Sales Associate (Former Employee) –  Chicago, ILJuly 18, 2017
Days were long and nights were longer in the Windy City. Working for Nordstrom was an eye-opener. The constant fast-paced, commission driven sales, customer involvement was really exciting. Culture was spectacular. Everybody was willing to aid and assist each other if problems or questions about products arose. The hardest part was building of clientele in a huge and brand new city, which lead to my termination during the recession of 2010.
Pros
Fashion shows, living in Chicago, constant training, friendly people, management was great
Cons
Recession of 2010
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ok
Shoe Specialist (Former Employee) –  Upper Marlboro, MDJuly 18, 2017
ok thats fine. it is what it is, no skin off me, no harm done, no pain no gain, everyday you have to grind, you have to go hard to get what you want ok.
Pros
no
Cons
ha
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Interesting
Building Services (Former Employee) –  Milwaukee, WIJuly 18, 2017
Typical day at work was very smooth. The coworkers were very nice and dedicated. The store manager was very caring and made the store feel more comfortable. The pay was GREAT, just the job in general was good.
Pros
the pay and the flexibility with the manager
Cons
the time you had to be there.
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Stressful due to unexperienced management
Sales Associate (Former Employee) –  Cherry Hill, NJJuly 18, 2017
The turn around rate in the department was huge. Employees would quit a month after hired. Management created a very stressful and hostile work environment. No appreciation for work well done but instead you get pressured for more. Management has favoritism with certain employees. Not a fair environment.
Pros
20 discount
Cons
hostile environment
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It's not for everyone but has the potential to pay very well
Sales Associate (Current Employee) –  Corte Madera, CAJuly 17, 2017
I can't recommend a job at Nordstrom to just any one of my friends who may be looking for a job. It takes someone who is willing to compete against their peers while being able to maintain strong team cohesiveness. The successful associate needs a strong amount of social intelligence, social finesse, cultural sensitivity, and the ability to provide VIP service. You need to be able to multi-task selling on the sales floor, selling in the fitting room with the customer, ongoing go-backs, on-going floor upkeep, on-going stockroom upkeep, late evening closing and early morning opening. You need to have a polished, professional quality while maintaining authenticity and approachability, making yourself relatable to clients while being assertive enough to tell them your honest opinions. There is no base pay, only a commission structure with a guaranteed hourly rate that is on the low side. I've never had to use my guaranteed hourly rate. Expectations are high, on both the customer side and on the management side. You will grow a lot. You will make more money than any other retail job. But if you can't handle stress or competition, this job is not for you. The most enjoyable part of the job is when you've made someone's day by virtue of your understanding of their needs and by lifting up their spirits. The hardest part of the job is the commission structure which pits associates against each other and often leads to disagreements about whose customer it was. Another hard part of the job is the pain in the feet after standing for 8 hours.
Pros
Great money - for retail
Cons
Conditional benefits; intense competition, long hours
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Great Company
SALES ASSOCIATE (Former Employee) –  Chicago, ILJuly 17, 2017
Definitely a great job if you are interested in fashion and working with people 24/7. Nordstrom is a great company as whole and even their customers are great.
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Customer Service
Cashier/Customer Service Representative (Former Employee) –  Arlington, VAJuly 17, 2017
Friendly work environment. Management available when needed to settle disputes and customer complaints. Appreciated direct customer interaction. The work hours were not always consistent.
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Great Company
Retail Sales Associate (Current Employee) –  Dulles, VAJuly 17, 2017
Enjoyed working at Nordstrom. Manager and team were helpful and worked well together. Upper management was involved and creative. Enjoyed interacting with customers and assisting with their fashion concerns.
Pros
managers and coworkers
Cons
Retail store job market stability
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just clean and sale
Designer Specialist (Former Employee) –  Santa Monica, CAJuly 17, 2017
their managment ou sucksthey hire how ever apply no trainning through them o the floor
their LP careless if customer stealing just come and ask for upc of the iteam to collect from insurance
they train u to sale sale and sale
then when u reach to gold paysetter they can not afford you they come up with excuse an dissmiss u
very very sad
Pros
benefit
Cons
everything else
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Great place to work
Assistant Department Manager (Current Employee) –  Natick, MAJuly 17, 2017
I love and continue to enjoy working for the company, great opportunity for growth and advancement. Was able to get promoted a year and a half after employment. You can make a lot of money when working off of commission because it all depends on how hard you work.
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productive
Sales Associate (Former Employee) –  Long Beach, CAJuly 16, 2017
typical day at work is taking care of fitting rooms, greeting customers, cashier. Managers play favorites, they give little hours for those who dont get favored.
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Overall rating

4.0
Based on 5,331 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.9
Job Security/Advancement
3.7
Management
3.5
Culture
4.0