Nordstrom Employee Reviews

Found 3,979 reviews matching the search
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Nordstrom is fully dedicated to their employees and customers.
Barista/Cashier (Former Employee) –  San Mateo, CASeptember 28, 2016
Overall, friendly environment with people who were willing to help when clarification was needed. Department manager worked with schedule and co-workers supported each other during rushes, restock, and prep for the following day.
Pros
Free coffee, discount
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good
Sales Associate (Current Employee) –  Buffalo, NYSeptember 28, 2016
great work place, great employees. every ones friendly and works hard. i love the company, always has really nice customers also. would recommend to a friend.
Pros
good atmosphere
Cons
little hours
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Excellent place to work but difficult time for retail
Salesperson (Current Employee) –  Sacramento, CASeptember 27, 2016
If you want to work in retail, Nordstrom is the place to be. The culture is extremely positive and the associates are outstanding. You are in a position to go above and beyond to assist every customer.

The most difficult part of the job comes from declining foot traffic in store. At a time when the customer can order from home and receive free shipping, fewer and fewer customers actually visit the store. There is immense pressure to call customers to restock their items previously purchased in order to make sales goals. The job is becoming more about telemarketing than face-to-face customer service. Declining in store sales make it difficult for the employees when the motto is "the more you sell, the more you make." Fewer sales mean less commission and less hours during each pay period because management will send employees home early on slow days. It is important to know that full-time can mean 32 hours only and part-time hours can vary significantly from one pay period to the next.
Pros
Outstanding culture and co-workers
Cons
Telemarketing, pressure to make high sales goals, limited hours
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Customer and employee centric
Assistant Department Manager (Former Employee) –  Arcadia, CASeptember 27, 2016
Enjoyed fashion and you can felt the company truly cared for you. You are given all the tools you need to succeed and truly take care of the customer. I enjoy competition at work
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Nordstrom
Sales Representative (Current Employee) –  Santa Clara, CASeptember 27, 2016
Nordstrom has a great work environment with supporting managers and team members. It is also a competitive work environment where you have to meet daily goals.
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Good pay for easy work however too much fakeness and bull
Logistics Processor (Current Employee) –  MilwaukeeSeptember 26, 2016
Best pay for job but it is a lot of favoritism and they only care about you if you make the most money in the store. They ignore all support and only are half way decent to you if you kiss their behind.
Pros
Pay, 1hr lunch, ebar
Cons
Favoritism
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Nice people, nicer clothes, not so nice management
Line Cook/Prep Cook/Dishwasher (Current Employee) –  Lone Tree, COSeptember 26, 2016
My co-workers are all unique and awesome people and the quality of Nordstrom's product is exceptional, but the management likes to play games and have a clear bias when making decisions.
Pros
Flexible schedules
Cons
Favoritism
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Happy Positive Work Environment
Sales Associate (Current Employee) –  Farmington, UT 84025September 25, 2016
This is a great place to work. There is always a positive work environment with a lot of opportunity for advancement. Day to day work is managed well. And if you like being active the shoe department is for you.
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Productive Workplace
Sales Associate (Former Employee) –  Boca Raton, FLSeptember 25, 2016
This company really pushes you to be yourself while driving sales. They have one rule in the beginning of the training which is to use your best judgement. Although it seems like a vague guideline it really forces you to make the best call in any given situation. There is never nothing to do. Either you're driving sales, contacting recurring customers, or reviewing shipments..it is never boring. This job taught me how to push myself even when I thought I couldn't, especially since it was a commission based position.
Pros
Great environment
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Typical retail job
Salesperson (Former Employee) –  Santa Barbara, CASeptember 22, 2016
Typical retail position. Working on commission is fair as you get paid for the efforts that you put in. Minimal opportunity for advancement.
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you do want to work at Nordstroms
Sales PersonWomen's Apparel (Current Employee) –  Sacramento, CASeptember 22, 2016
a typical day at work is having a great attitude with a smile at all times, always engage with the customer to satisfy their needs. I learned that when you love what your doing the customer loves the experience of the service that day. Management is there everyday making sure business is running accordingly. My co-workers are great, working with a team of great people all out to meet the same goal. Team work makes the dream work and hard work pays off. I would have to honestly say that there is no hard part. anything is achievable as long as your strong enough to move forward. The most enjoyable part of the job is knowing you are setting an example for everyone around you and that your superiors notice your hard work and thank after each and every shift.
Pros
excellent job, flexible schedule, great people, great merchandise, programs to further your career within the company
Cons
pay could be better, and sometimes the store can be a little unorganized
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Customer Service and Salesperson
Customer Service (Current Employee) –  Oak Brook, ILSeptember 22, 2016
had fun working with others, always had group projects, and got along well with customers. managers did not give credit when it was do.
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It's not what it once was
Visual Merchandising Stylist (Current Employee) –  Lynnwood, WASeptember 21, 2016
Decisions made based on a lack of understanding of any part of the company that isn't directly tied to sales numbers has resulted in a company that is much more short-sighted and difficult to work for than it was when I first started four years ago.
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Management in an fast paced customer service based job
Men's & Kids' Department Manager (Current Employee) –  Charlotte, NCSeptember 21, 2016
A typical day as a manager is to take a look at what merchandise to expect coming in on the truck and where and how you are going to merchandise that visually. Also you assign tasks to your employees and assign breaks and lunch time. Then you check e-mails, make sure you haven't missed any communication between you and your buyers, regionals and other regions of the company.

What you learn in management is never ending, but some of the most important things are time-management, patience, delegating tasks, communication with others, how to work in heels! haha

The hardest part of the job is having a bad sales day or taking criticism. Firing people or giving out bad reviews is always hard.
Of course the best part of the job is seeing customers walk away happy, productive employees and overall a successful number driven department.
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Unstable work environment for Technology
Recovery Operations Analyst (Current Employee) –  Seattle, WASeptember 21, 2016
Nordstrom was initially a great place to work, however, the culture has changed drastically along with the new upper management. Sever layoffs and a complete change of the way technology runs has made working in Nordstrom Technology difficult.
Pros
Transit assistance up to $100, profit sharing through 401K
Cons
Unstable environment
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Very fun place to work
Sales Associate (Former Employee) –  Chicago, ILSeptember 21, 2016
It was great learning about new things. Very competitive environment. I just didn't agree with working on the holidays. Management made it very easy for you to excel.
Pros
FREE LUNCH ON SALE DATES
Cons
I HATED WORKING ON SUNDAYS
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A top place to work and you can make it a careeer.
Manage/Sales (Former Employee) –  Spokane, WASeptember 20, 2016
Customer service was main goal, either you had it or you did't. Nice retirement program. A variety of departments to work in. You can move up in company. A person was allowed to transfer to another store in another state if they liked.
Pros
There was a lunch room.Friends for life.
Cons
Sometimes you did't get a break.
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great first sales job, quick easy money
Sales Associate (Former Employee) –  Palo Alto, CASeptember 20, 2016
long, professional, friendly environment while competitive, terrible or great management. great high energy, highly motivated, very welcoming sales team
Pros
opportunity for advancement
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Productive
Sales Associate (Former Employee) –  McLean, VA 22102September 19, 2016
I enjoyed working at Nordstrom. I met different people everyday. I really enjoyed working with the team. Nordstrom does a great job recognizing their employees. However, it was commission based.
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Excellent Commission Based Employer
Luxury Sales Associate- Womenswear (Former Employee) –  Honolulu, HISeptember 18, 2016
Nordstrom is a great starting job for any fashion/retail graduate. Management was very easy to work with. The job is commission based, so it can be stressful to work with other employees when you are constantly competing for sales. Nordstrom rewards employees with promotions.
Pros
Excellent company to grow with, nice pay
Cons
Can be a somewhat cutthroat work environment depending on employees and location
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Overall rating

4.0
Based on 4,032 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.9
Job Security/Advancement
3.7
Management
3.5
Culture
4.0