Nordstrom is fully dedicated to their employees and customers.
Barista/Cashier (Former Employee) – San Mateo, CA – September 28, 2016
Overall, friendly environment with people who were willing to help when clarification was needed. Department manager worked with schedule and co-workers supported each other during rushes, restock, and prep for the following day.
Excellent place to work but difficult time for retail
Salesperson (Current Employee) – Sacramento, CA – September 27, 2016
If you want to work in retail, Nordstrom is the place to be. The culture is extremely positive and the associates are outstanding. You are in a position to go above and beyond to assist every customer.
The most difficult part of the job comes from declining foot traffic in store. At a time when the customer can order from home and receive free shipping, fewer and fewer customers actually visit the store. There is immense pressure to call customers to restock their items previously purchased in order to make sales goals. The job is becoming more about telemarketing than face-to-face customer service. Declining in store sales make it difficult for the employees when the motto is "the more you sell, the more you make." Fewer sales mean less commission and less hours during each pay period because management will send employees home early on slow days. It is important to know that full-time can mean 32 hours only and part-time hours can vary significantly from one pay period to the next.
Outstanding culture and co-workers
Telemarketing, pressure to make high sales goals, limited hours
Good pay for easy work however too much fakeness and bull
Logistics Processor (Current Employee) – Milwaukee – September 26, 2016
Best pay for job but it is a lot of favoritism and they only care about you if you make the most money in the store. They ignore all support and only are half way decent to you if you kiss their behind.
Sales Associate (Current Employee) – Farmington, UT 84025 – September 25, 2016
This is a great place to work. There is always a positive work environment with a lot of opportunity for advancement. Day to day work is managed well. And if you like being active the shoe department is for you.
This company really pushes you to be yourself while driving sales. They have one rule in the beginning of the training which is to use your best judgement. Although it seems like a vague guideline it really forces you to make the best call in any given situation. There is never nothing to do. Either you're driving sales, contacting recurring customers, or reviewing shipments..it is never boring. This job taught me how to push myself even when I thought I couldn't, especially since it was a commission based position.
Sales PersonWomen's Apparel (Current Employee) – Sacramento, CA – September 22, 2016
a typical day at work is having a great attitude with a smile at all times, always engage with the customer to satisfy their needs. I learned that when you love what your doing the customer loves the experience of the service that day. Management is there everyday making sure business is running accordingly. My co-workers are great, working with a team of great people all out to meet the same goal. Team work makes the dream work and hard work pays off. I would have to honestly say that there is no hard part. anything is achievable as long as your strong enough to move forward. The most enjoyable part of the job is knowing you are setting an example for everyone around you and that your superiors notice your hard work and thank after each and every shift.
excellent job, flexible schedule, great people, great merchandise, programs to further your career within the company
pay could be better, and sometimes the store can be a little unorganized
Visual Merchandising Stylist (Current Employee) – Lynnwood, WA – September 21, 2016
Decisions made based on a lack of understanding of any part of the company that isn't directly tied to sales numbers has resulted in a company that is much more short-sighted and difficult to work for than it was when I first started four years ago.
Management in an fast paced customer service based job
Men's & Kids' Department Manager (Current Employee) – Charlotte, NC – September 21, 2016
A typical day as a manager is to take a look at what merchandise to expect coming in on the truck and where and how you are going to merchandise that visually. Also you assign tasks to your employees and assign breaks and lunch time. Then you check e-mails, make sure you haven't missed any communication between you and your buyers, regionals and other regions of the company.
What you learn in management is never ending, but some of the most important things are time-management, patience, delegating tasks, communication with others, how to work in heels! haha
The hardest part of the job is having a bad sales day or taking criticism. Firing people or giving out bad reviews is always hard. Of course the best part of the job is seeing customers walk away happy, productive employees and overall a successful number driven department.
Recovery Operations Analyst (Current Employee) – Seattle, WA – September 21, 2016
Nordstrom was initially a great place to work, however, the culture has changed drastically along with the new upper management. Sever layoffs and a complete change of the way technology runs has made working in Nordstrom Technology difficult.
Transit assistance up to $100, profit sharing through 401K
A top place to work and you can make it a careeer.
Manage/Sales (Former Employee) – Spokane, WA – September 20, 2016
Customer service was main goal, either you had it or you did't. Nice retirement program. A variety of departments to work in. You can move up in company. A person was allowed to transfer to another store in another state if they liked.
Luxury Sales Associate- Womenswear (Former Employee) – Honolulu, HI – September 18, 2016
Nordstrom is a great starting job for any fashion/retail graduate. Management was very easy to work with. The job is commission based, so it can be stressful to work with other employees when you are constantly competing for sales. Nordstrom rewards employees with promotions.
Excellent company to grow with, nice pay
Can be a somewhat cutthroat work environment depending on employees and location