Pros: Good pay, keeping up to date on all the latest trends
Cons: worked nights and weekends
Working at Nordstrom was a great experience overall for me. I enjoyed the people and the fast pace. The pay was high for retail, as it was commission based. I had been with Alaska airlines for 6 years prior to working at Nordstrom so I had a strong foundation in customer service, which helped tremendously. The hardest part of the job was the fact that when a customer returned a pair of shoes the commission you earned was deducted from your check. Working weekends proved to be a challenge as well, since I had young children at home. A typical day was basically just running back and forth to the stock room and retrieving shoes for customers. Sometimes I would have two or three customers at a time, which was good for improving my memory skills. One must remember size, style and who wanted which shoe. We were expected to bring out additional pairs for each customer in addition to the pair chosen. We also did inventory, stocked and ordered shoes from other stores. Once I even hand delivered a pair of shoes because a customer needed them as soon as they came back into town for an event.