Senior Credit Service Specialist (Current Employee) – Centennial, CO – June 23, 2017
Job is very complicated once you start but you get used to it. You get to learn all about the credit card industry and you will learn fast that Nordstrom customer service is held to a higher standard industry wide because of how awesome it is.
Sales Associate (Former Employee) – East Palo Alto, CA – June 22, 2017
At Nordstrom Rack the management is really poor. The store manager is very rude, whenever she talks to her employees she talks to them with attitude and always raise her voice. I witnessed her raise her voice at numerous department managers and walk always rolling her eyes. The hardest part of the job would be getting called to customer service and having to leave the department by yourself as well as having to open by yourself during the weekend and not get any support from any manager or store manager. The communication within the team is very bad, you hear the attitude in their voices as they spoke through the walkie. The employees talk down on each other in the break room and at the registers.
Working for Nordstrom is so much fun as long as you know how to sell and hustle! If you don't like a fast pace environment, then Nordstrom is not for you. I met a lot of awesome people there (coworkers and customers). If you are customer driven, you will succeed at Nordstrom. Nordstrom is all about their customers and you do make commission, if you don't like people then you won't do well.
Cosmetics Department Assistant Manager (Former Employee) – San Mateo, CA/San Jose, CA – June 21, 2017
I typically had a number of different things to do daily. I was never stagnant. I learned how to deal with many types of people and how to teach them the correct way of the company. The management was always helpful. The hardest part was learning how to manage so many different personalities but the rewards were seeing all of these personalities come together as a team.
Fifth and pine (Former Employee) – Beachwood, OH – June 21, 2017
this job sucked the managers were the worst and they would try to talk to you any kind of way they cut your hours after holidays and they just don't care worst place to work don't like black people at all this is in beachwood ohio.
Sales Associate (Former Employee) – Buford, GA – June 21, 2017
Nordstrom is a great company. Our location however did not receive a lot of business. Most days were slow ad t was hard to reach our daily goals. The Location ended up closing shortly after i started working there.
Seasonal Retail Sales Associate (Former Employee) – Arlington, VA – June 20, 2017
Because of the commission-based sales environment, it is best to work in a busy location if you actually want to make money. Manager ratings can vary, I've had great experiences, but I've heard horror stores about other department managers.