Trying to be a software development company...
Software Engineer III (Former Employee) – Seattle, WA – December 16, 2016
To be fair, this is the experience of a software developer, not someone in retail, so the perspective isn't the same for all of Nordstrom.
They're trying to be a software company, and failing miserably. They are constantly shaking up management trying to get someone in who can deliver results in a time-frame expected by retail people (which is far to short for software development), and when it doesn't work they bring in new management. They are *far* more concerned about making sure your working hard than doing the right thing. And although they have good salary and benefits, the work environment is stifling (no walls anywhere, tiny desks, no privacy, and they're constantly re-arranging the layout of the floors). There's also only coffee to drink (not even any real creamer), and you have to pay to get anything else out of vending machines.