Sales Associate (Former Employee), San Jose, CA – April 22, 2013
Pros: discounts, social skills
Cons: long hours of walking and standing
A typical day at work would be providing excellent customer service. I've learned to excel in familiarizing with products and the application applied to get the job done. My coworkers were fairly helpful with any questions that I had. The hardest part of the job was not satisfying the customer's needs because of the availability of the products. The – more... most enjoyable part of the job is the satisfaction the customers receive when they are provided with great service. – less
Much like being in high school -- competitive and catty environment
Sales Associate (Former Employee), Natick and Burlington MA – August 23, 2014
Very great learning opportunity: typical day was pleasant, customers generally nice and liked hand holding aspect. Management supportive. Hardest part of job was dealing with the very high school atmosphere of co-workers. But I learned! Best part of job: surrounded by lovely merchandise.
Assistant to senior Visual merchandiser (Former Employee), South Miami, FL – August 22, 2014
Nordstrom has a lot to learn from. The associate fight over sales and they are always changing the policies to keep employees happy. non of the department ever made goals unless you worked for the shoe department. but; I'm glad i intern at nordstrom because the experience made me open my eyes wider....
Sales Associate (Former Employee), Beverly Hills, CA – August 22, 2014
Pros: positive energy, great treatment to customers and employees
Loved having hands on with the merchandise. Get to see the new designs and fashion trends come in before it is even released to shelves in the store. My co-workers were amazing. They never hesitated in helping one another. Co-workers never complained about having to close store after work hours. The work room and store floor was so filled with such – more... positive energy. Clean and organized sales floor. – less
Rover (Current Employee), Birmingham, AL – August 21, 2014
The great thing about Nordstrom is that they hire management from within. All managers started out as sales associates at some point or another, so they have a fair perspective on the difficulties of the job and know the products well. All of the managers were a delight to work with at my store. With the constant communication (via headsets/radios), – more... the atmosphere between everyone becomes a family-like team environment. At Nordstrom, they give you a pretty clear path on what you have to do in order to move "Down the Pyramid." There are no invisible hoops you have to jump through. It's a set path that everyone has to move through. Also, there is a "Future Nordstrom Leader" program for associates who wish to "Move Down." It's a great program, and I personally learned a lot while getting to network with people and management from other Rack and Full-line stores in my area.
The open door policy makes it a comfortable and easy environment to confide in management about any issues happening on the sales floor. Management welcomes ideas and solutions from sales associates. Basically, it feels like they genuinely care. I think they do a good job of recognizing and rewarding hard-workers too. – less
Wardrobe Stylist (Former Employee), Santa Monica, CA – August 20, 2014
i loved working for Nordstrom. image great money at young age but was only seasonal. the hardest part of my job was a knowing it was going to end. The most enjoyable part was helping my clients with garment selection and having them leave my dept. satisfied.
Store Administrator (Current Employee), Pentagon City, Virginia – August 19, 2014
Nordstrom is an amazing company to work for. They value customer service and that is what their culture is all about. They hire the best talent. The retail field is the hardest part of the job, but making customers happy and the people on your team make it worth it.