Sales Associate (Current Employee) – San Jose, CA – August 6, 2012
A great place to work if you are self motivated and enjoy helping customers solve their fashion related concerns. The management at Nordstrom is very consistent and encouraging. They encourage growth so that individuals can move up within the company.
The most difficult part about the job is that I am unable to help and contact customers outside of my scheduled hours. Despite this one flaw, working for Nordstrom has been one of my best retail experiences
great management, lot of independence to grow your own personal business
health care benefits are a little difficult to obtain
Great company to work for, love their culture and values.
Human Resources Manager (Current Employee) – california – August 29, 2016
Being an employee for over 10 years at Nordstrom I have grown both professionally and personally with this company. They believe in their employees and push you to be your best. As a salesperson you write your own paycheck and get back what you invest. As a manager you have a lot of freedom to run your department as if it was your own business. You hire who you feel is the best fit for your team and your customers. Nordstrom always gives their employees the benefit of the doubt which sometimes makes it difficult to part ways with employees who are not meeting the expectation although we are an at-will employer. Will forever be grateful to Nordstrom for all the opportunities they have provided me with.
Part Time Rover (Former Employee) – Wauwatosa, WI – August 28, 2016
Rovers only work doing markdown,so when no markdowns are available you work as a fill in in case a department needs help or if someone who works in the department calls off. as a rover you have nothing to "own" the hours are spotty and can be few and far between. you could be scheduled 40 hours a week but only work 18. coworkers are not the nicest people. the environment is very negative. managers can be very disrespectful and rude.
Awesome pay! long lunches! Tailored Hours
Can't find work when you need it, no job security or stability.
Sales person (Current Employee) – San Jose, CA – August 27, 2016
The co-workers here make coming to work a lot easier. Some managers aren't the best, but I've had a good experience with most. It's a great work place when it comes to benefit, and pay check. Not recommended for full-time students
At the job previous to the above, I absolutely loved my manager –I still consider him to be the best manager I’ve had in the 15 years I’ve been in the workforce. I ultimately ended up leaving the job only because there was nowhere for me to go career-wise, but I stayed for almost 3 years because I enjoyed working for him so much I probably would’ve left after the first year if he hadn’t joined the company.
Designer Handbag Specialist (Former Employee) – Troy, MI – August 25, 2016
I was able to make relationships with my customers the number one part of my job, which made it less like work and more like fun. I also was empowered to make floor moves and remerchandising decisions on a daily basis, allowing me to be creative and learn new things about presentation.
Retail Sales Associate - Commission-based (Current Employee) – Schaumburg, IL – August 25, 2016
I've only been working at Nordstrom for a couple months, but I have to say I am very impressed with their job culture and work environment. Nordstrom leaders are empowering and make you do nothing but to team-play with the rest of the employees to provide the best service possible to the clients. I LOVE my manager, she is just an amazing person, fair, empowering, positive, realistic, and so sharp when it comes to sales.
I just have to say that Nordstrom is an amazing company to work for! If you love sales and and enjoy giving great customer service, this company is for you.. Team leaders will support you on anything you want to achieve.
Ps. it is also awesome to know that no matter who much you sell, there is no limit as to how much commission you can make!
Sales Specialist (Former Employee) – Braintree, MA – August 25, 2016
I learned a lot at my time at Nordstrom. I worked on commission so i was encourage build relationships with customers so they felt more comfortable shopping with me. I worked in the children's department, which one wouldn't think is the best but i made it work. I learned how to deal with parents and their children. Knowing how to talk to people was extremely important skill to have and i picked up on it very quickly. I was very close with my coworkers. We were more like a family and they always kept a smile on my face even on the hardest days. The management was good. Sometimes we (the coworkers) and them wouldn't see eye to eye but they always had the best intentions for everyone. A typical day there would be first completing whatever pre-selling task in the stock room for about 30 mins. Then I'd talk to the manager about my numbers and see how much i have to sell for the day to get the paycheck i want. After that i get to selling until the end of my shift giving the best service i could possibly give.
Fun workplace to learn about the foundation customer service
Customer Service Specialist (Current Employee) – Auburn, WA – August 24, 2016
I enjoy assisting customers by providing exceptional customer service and working with my team to achieve positive results. I learned that a team is not just having one person to stand out but if we all collaborate together and every employee stays accountable to daily goals we will all stand out as successful team.
Cashier (Current Employee) – San Diego, CA – August 24, 2016
as a cashier my job is to assist customers with anything they may need once they step into the cafe. my main duty is to take orders but i also help with running food, bussing tables and i have also served tables when i am needed. my coworkers are amazing, we are all really close and work well together. my favorite thing about working in the cafe was meeting new people and helping make someones day better by giving them great service.
A typical day at work includes coming in, getting coffee from the store coffee bar then having an early meeting with the entire store. We go over goals and past year's sells versus this year's sales. During the day it's about finding the best customer and selling them the most items. They more you sell the more you make. The hardest part of the job is balancing the return policy and daily selling. There's is no policy so it's easy to leave work one day and have a negative earning amount for the day. Where you remain in the hole and have to go to work the next day hoping you aren't further in the hole and that you can sell enough to climb out! The most enjoyable part was the culture. Everyone was going through the same thing so it was easy to make friends
Sales Associate/Customer Service (Current Employee) – Farmington, CT – August 24, 2016
A typical work day at Nordstrom is coming in, immediately communicating with management to see if there is anything new going on in the department like shipment, promotions, remerch of sales floor and then receive a "opener" (a quick task to do before your shift) After that is completed you call any of your customers and update them on there orders, alterations, or anything that you may need to do for your customers period. After that you begin to hit the floor and assist any customers on the floor. That's a quick summary on the day. I love working at Nordstrom for the awesome customer service we provide I greatly enjoy helping others and making there day go smoothly. Although management is very poor now a days and the store manager is not nice or respectful I learned tons working here. Got much better at selling and product knowledge. As well as computer knowledge. I don't believe in a hardest part of a job, I believe there are some challenging things but I enjoy overcoming so would not consider it hard. Just a learning opportunity.
hour lunch, you pretty much do your own thing, control your customers information and orders.
Very very poor management, non professionalism, favoritism, conttroled enviorment, non supportive management as well as store manager.