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1,610 reviews

Nordstrom Employer Reviews

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Great Pay
Customer Service Specialists (Former Employee), Cedar Rapids, IAJune 26, 2014
Cons: poor healthcare
I unfortunately did not have a pleasant experience during my time with this company. The management is unqualified and unprofessional. The only way to advance in this company is based upon who you know and not what you know. Very unfortunate.
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Ambiance
Sales (Former Employee), SeattleJune 25, 2014
Nordstrom Is known to be the best as far as customer service and while working there mos of the emphasis was always on the customer. I truly, I enjoyed this aspect of my job and would always find ways to make connections with people. My co-workers were all very different individuals but we were a close knit group who consistently helped each other. – more... The most enjoyable part of the job was the concept of providing something for my customer that made them feel happy and comfortable about themselves. – less
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Opportunity for Growth
Assistant Service Experience Manager (Current Employee), Corte Madera, CAJune 25, 2014
Pros: advancement opportunities, people, culture
Cons: hours
Overall a great company to work for. Hours can be inconsistent and expected to work weekends and most holidays. Great company culture and opportunities for advancement.
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Learned a lot about Sales!
Customer service and sales (Former Employee), La Jolla, CAJune 24, 2014
Pros: 20% discount on nordstrom stores, nordstrom.com and nordstrom rack
Cons: short breaks, management wasnt great, the location brought in rude clientele, no job security.
My time overall here was beneficial for the fact that I learned a lot about sales and how to talk to customers and keep them coming back to us. I also gained product knowledge from numerous high end cosmetic brands. A typical day if I had to open it would be going to customer service and checkout the money bags and then opening the registers in the – more... bay I was assigned to that day. Next putting the cash in the cash only registers. Then we brief for the day with the store and department managers. Then we open for business and I would sell people the products that were new and the events or deals we had going on that week/month. I would checkout people and handle cash and credit cards. I had to also mention during the checkout process that we have a rewards program and store credit cards if they wanted to apply. – less
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fun meeting and helping customers, i love customer service and helping people
Cashier (Former Employee), palo altoJune 24, 2014
Cons: i didnt agree with my schedule
The Majority of my co workers liked to work as a team, thats how i like to work as a team. I Feel you get more down and accomplished when you work as a team
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If you love sales and fashion, this place is for you
Sales (Former Employee), Irvine, CAJune 24, 2014
If you love sales and fashion, this place is for you. I learned new ways of selling products effectively . Management was very good about giving constructive criticism. As all sales jobs are, there is a bit of competition, but nothing too overwhelming. Very personable experience given to shoppers at Nordstrom
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Productive and Creative work enviornment
Counter Manager Philosophy/Smashbox cosmetics (Current Employee), Montclair, CAJune 23, 2014
Company stands by creating a work/life balance. Management gives constructive feedback. Lots of opportunity to make money and build career
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Competitive retail environment
Customer Service Representative/Sales Associate (Former Employee), Portland, ORJune 23, 2014
In a typical day I would encounter many customers, greeting them, asking them how their day is going and asking if they needed any assistance. If they needed anything I would help them find it and add on anything else they may find useful. Management was good for the most part, depending on the manager at my time there I had three different ones. One – more... manager spent a lot of time on the sales floor and two others spent a lot of time in the office. Though there was a lot of competition co-workers were nice for the most part. The hardest part is the unpredictable hours and slow retail periods. The most enjoyable part was being able to style women and men and having them leave in a better mood than what they came. – less
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Excellent place to learn
Stylist (Current Employee), Sandy Springs, GAJune 23, 2014
Pros: you get what you put into it
Cons: you work 7 days a week
This is a great company for growth. I learned that in order to get what you desire in your paycheck, you have to be able to put a lot into your job. What you put into it is what you get out of it. I meet new people everyday and my team is amazing. I have learned and excelled in my previous position.
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Such a good enviornment!
Business Manager Estee Lauder (Former Employee), Buford, GAJune 23, 2014
So nice to work in a nice place like this. management was alright until they micro managed you
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Love It
Certified Shoe Fitter/3rd Assistant Manager (Former Employee), Dunwoody, GAJune 23, 2014
I love every minute of working for Nordstroms.....enjoyed helping customers with their style and educating them on the proper shoes and inserts to wear.
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Poor work/life balance
Salesperson (Former Employee), Beachwood, OHJune 23, 2014
Pros: store meetings
Cons: catty co-workers, work schedule
I love shopping at Nordstrom but I did not love working there. Working in retail, you do not have the best work/life balance because you have to be available to work any hours, including weekends and holidays. I felt as though there was a lot of "favoritism" when it came to when the schedules were made and requesting days off. I overall did not like – more... the work environment. A lot of cattiness going on especially when it came to being honest about sales. I did like the store meetings we had to keep us updated on promotions and changes throughout the store. – less
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Friendly environment, Professional atmosphere, organized, Fashion forward
Retail/Sales Personal Stylist (Former Employee), Corte Madera, CAJune 21, 2014
Pros: free lunches & snacks during sales events, employee discounts, employee annual appreciations, good medical benefits, paid time off after completing certain hours of work.
Cons: on your feet 8 or more hours a day, carries heavy load of wardrobe, commission based, if your customer returns stuff, it will be deducted from your salary.
I love the professionalism and how fashion forward this company is. I also found joy in wardrobing people that don't have an idea what real fashion is. I gained a lot of friends from co-workers and customers combined. You need a lot of patience when it comes to rude customers which you will experience once in a while. Try giving enough time to train – more... newly hired co-workers to learn the industry to keep the harmony of your team. I learned that each individual (customers/ co-workers) is unique and are entitled for their right to be respected and that through open communication, everything will be in placed. – less
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excellent company
C Specialist (Former Employee), Canoga Park, CAJune 20, 2014
Pros: great company
Cons: work long hours
Highly recommend to work for. Treat their employees great.
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Recommended place to start a career.
Shoe Department Manager (Former Employee), Cincinnati, OHJune 20, 2014
Pros: great work enviroment. some advancement opportunities.
Cons: some advance are base on bias judgements.
Great place to work. People oriented company. Company provides excellent opportunities for advancement.
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Team spirit and service based
Service Experience Manager (Current Employee), Chandler, AZJune 19, 2014
Pros: team work, innovative, fast-paced, great manager, good benefits
Cons: long hours for salaried managers
Nordstrom Rack is a great place to work because it is service minded. The managers are servant leaders and have an open-door policy. If you are looking for a fun, very-fast paced environment, and enjoy fashion at a value....this is the place for you.
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I enjoyed the customer relations, but the commission structure is hard to depend on.
Retail Sales Associate (Current Employee), Scottsdale, AZJune 19, 2014
I really enjoy my coworkers and the sales environment and customer relations. The hardest part was the the commission structure, when the store was busy I could depend on a good paycheck but then when it wasn't and they cut hours is was challenging and at times very difficult.
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Good environment for selling and good social network
Sales Associate (Current Employee), Miami, FLJune 19, 2014
A usual 8-hour shift primarily consists of approaching customers and helping them find merchandise. There are also specific tasks, such as processing orders from outside the store and floor maintenance duties. It's a good work environment-- employees have minimal supervision on the assurance to use good judgement always. The only occasional downsides – more... include the commission based pay along with the excessive expected amount of outreach to customers. The management is fair, although could use improvement. Other than that, being a salesperson at Nordstrom is very enjoyable and doesn't always feel like just work. – less
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Great place to start your professional career!
Salesperson/Department Manager (Former Employee), Costa MesaJune 18, 2014
Pros: great benefits, quick advancement
Cons: no mentoring, deminishing standards
Nordstrom is an opportunity that any college student should take advantage of. You learn so much that you cannot learn in a classroom and earn a decent check while you do it.
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Nordstrom Rack
Sales Person / Cashier (Former Employee), Woodland Hills, CAJune 18, 2014
i worked for so many departments for this company, shoe dept, loss prevention, mens dept, children dept, and cashiers.

About Nordstrom

Nordstrom, Inc.is a fashion specialty retailer that offers a selection of apparel, shoes, cosmetics and accessories for women, – Read more