Nordstrom Employee Reviews

Found 4,423 reviews matching the search
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Call Center Life
Customer Service Lead (Current Employee) –  Cedar Rapids, IAJuly 30, 2016
A day in the life of working at Nordstrom is coming into a bright atmosphere. You sit next to your peers and can get help when needed. The benefits are great for the most part, and have an okay 401K plan. The most enjoyable part was being around positive people, They had a site up just for Nordstrom Employees that allowed us to view all resources, procedures, and had good communication on changes.
Pros
Able to work a straight 8 hours without a lunch if desired, $20 an hour is really good.
Cons
My husband has better healthcare options through his work, so it would be nice to have Nordstrom replicate those benefits.
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Overall Ok
Customer Service Specialist (Current Employee) –  Arlington, VAJanuary 5, 2017
Favoritism is a big thing. You can learn a lot but if not a favorite you won't make it far. You come across some wonderful people there. Management not on the same page.
Pros
Benefits
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Really good place very familiar,produce good money is very proemployee
Lead Waitress (Current Employee) –  Puerto RicoDecember 6, 2016
I love this job but i would like look foward to get more my knowlage and get better position in other area nordstrom was excellent company and very confortable to work
Pros
401k, vacation hour, sick hour, pay the vacation and sick hour with tip rate
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Fashion Industry
Salesperson (Current Employee) –  Aventura, FLJanuary 17, 2017
Constantly changing and focuses on the fashion industry. Keeps you in sync with changing trends of styles and designs. Productive and fun workplace to be a part of.
Pros
Keeps you current with local trends.
Cons
Depends on fiscal periods for different amounts of compensation.
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Fun place to work. Excellent customer service environment. Customers always come first!
Manager (Current Employee) –  Brea, CANovember 2, 2016
Great place to work I've managed I've been a personal stylist and a sales person here. They are very fair and believe in family values and offering the best customer service a company could ever ask for .
Pros
Great benefits friendly environment, family company
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Self Paced Atmosphere
In bound shipment laborer (Former Employee) –  Upper Marlboro, MDFebruary 21, 2017
Self paced atmosphere very comfortable work environment and approachable management. Great benefits and flexible hours that work to your advantage.
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Not a job for someone trying to focus on school
Personal stylist/Sales (Former Employee) –  Troy, MIOctober 17, 2016
I enjoyed working at Nordstrom but it does consume your time, not the place for you if you are in school! the goals are high and could be very stressful if you dont make them. Management is all young people and very immature.
Pros
Benefits
Cons
Hours
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Nordstrom 500 company
Beauty Advisor (Former Employee) –  Arlington, VAJanuary 24, 2017
Nordstrom is a great company work for, their benefits are great, and they treat their employees wonderful. The company specializes in customer service, and that is a great tool to have for consumers that are shopping at the store.
Pros
no pros
Cons
no cons
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It's great
Logistic Processor (WEB) (Current Employee) –  Costa Mesa, CAFebruary 20, 2017
The benefits are good and the work environment also good. Just have to know how to balance work and personal life and don't let them over work you. Overall is a good company
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Good pay and fun place to work
MEN'S SUIT SPECIALIST (Former Employee) –  Redondo Beach, CAFebruary 21, 2017
Fun place to work and good pay and yearly raises. Managers cared about employees! You learn excellent customer service skills.
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Productive and fun place to work. Great benefits!
Personal Fashion Assistant (Former Employee) –  Houston, TXJanuary 9, 2017
I really enjoyed working at Nordstrom because they offer great benefits and people are very friendly.
Love the employees disscounts and being able to see the merchandise before anybody.
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very Enjoying place
Logistics & Sales (Former Employee) –  Paramus, NJDecember 9, 2016
I enjoyed working for Nordstrom. The benefits are good. Management can be a little better but they do have a open door policy.The only thing I didn't like was being laid off.
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decent work environment
Stock Control Clerk (Former Employee) –  Cedar Rapids, IADecember 24, 2016
decent work environment, felt like management could communicate better with staff, high turn over rate. Benefits and pay increases are great!
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Good place to work that pays well.
Information Technology Specialist (Current Employee) –  Cedar Rapids, IAJune 20, 2016
Good place to work that pays well. Management has an open door policy that is inviting to new ideas and concerns. Unfortunately this is still a retail job and layoffs can happen based on ups and downs of the retail market. Instead of hiring new staff during the busiest times of the year they instead force employees to work 6 and 7 day work weeks.
Pros
Above-average compensation
Cons
Long hours, mandatory overtime and job security fluctuates with retail ups and downs.
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Hard to have set schedule/Great Benefits
Loss Prevention Ambassador/Agent (Former Employee) –  San Jose, CADecember 1, 2016
Its very hard to have a set schedule for this type of job(Retail). Great company and great benefits. Hardest part of the job is not having a set schedule. My co-workers were great and overall I love this company.
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Job stability possible but inconvenient scheduled hours.
Service Experience (Former Employee) –  Costa Mesa, CAJanuary 23, 2017
Job stability possible but inconvenient scheduled hours. There are unrealistic expectations from each worker every day with little benefits to overall function.
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You say for the people you meet
Sales Manager (Former Employee) –  Seattle, WAJune 28, 2016
The job can be fun and like any place what you make of it. You meet some great people and some not so great people but that and nepotism are everywhere. But like any big company no matter what they say you are just an employee and a dollar sign. The commission is hard especially when if a customer returns anything they deduct it from your sales. Well when the customers can wear and return anything they will, and you will have to take the hit for it when you sold the item like you were suppose to. You get a base salary but you have to sell to hit your own goals and you don't have much time for that. As the company evolves we'll see what happens. It use to be a great place to work.
Pros
People
Cons
Condesending Managers, Retail Hours, Irate Customers
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Great place to work!
Personal Stylist Assistant (Former Employee) –  Troy, MIJanuary 16, 2017
GREAT PLACE TO WORK IF YOU'RE INTO FASHION! You'll make good connections and experience different kinds of people. Pay is above average for retail and benefits. Uplifting work environment. Family-oriented.
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LOVE Nordstrom
Gear Specialist/Sales Associate (Former Employee) –  Scottsdale, AZJuly 10, 2016
Such an amazing company to work for. They are involved in the community and give employees opportunities to donate to charities and to volunteer. They are incredibly inclusive and have been known to participate in PRIDE festivals/parades in various cities. They promote from within and pride themselves on investing in their employees' human capital. They have an open door policy that makes it easy to ever bring up concerns if they should arise. They pay well and have fabulous benefits. All around amazing company. I loved working for Nordstrom and would definitely go back again.
Pros
Benefits, Pay, Company Structure
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Amazing
Wardrobe Stylist (Former Employee) –  San Francisco, CANovember 20, 2016
Friendly environment with style and fashion being an essential. The co-workers are friendly and management is always available to help. The pay is great as are the benefits.
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Overall rating

4.0
Based on 4,495 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.9
Job Security/Advancement
3.7
Management
3.5
Culture
4.0