Pros: Pay, benefits, job security
Cons: corporate culture, burn-out rate, disconnect between frontline supervisors and senior management
The pay is very good, as are the benefits, but as with most companies, Operations works terrible hours. This is alright when one is young, but terrible on a family. The agreement employees are coddled, and with the new "ADI" BS, the work environment has become a joke. mid-management (any B5-B6 level supervisor in any dept) only wants the next promotion, and cares little about how they achieve it. There is plenty of room for upward mobility, as most of the upper level management will retire within the next 5 years (many would have already gone if the market hadn't tanked in 2008). Norfolk Southern (or any railroad) is not a bad company per se: they have never laid off management, the pay is excellent, the benefits are good, but Operations is a life sentence (can't transfer to non-ops), and the burn-out rate is very high. Morale across the railroad is very low right now due to internal politics...not sure anything besides a complete changing of the guard can change it.