Spend time on units talking to all employees. Address poor mid level management.
Listen to the CNA's without them you are nothing!!! Take care of your employees if they get hurt at work and it goes from the bottom up, not from the top down
Spend more time on the units to observe possible problems.
Answered - Resident Assistant (Former Employee) - Wausau, WI
Stay strong, your job is difficult.
Answered - Courier Driver (Former Employee) - Wausau, WI