Principal Consultant, Acct Mgr, Practice Lead (Former Employee) – Atlanta, GA – October 23, 2017
Led a practice area, account team, and managed projects. Hard work but felt like contributions made a difference. Culture has changed since I was there. Some hard times, but it seems that things have gotten better overall.
Good work with good clients. Great colleagues. Growing personally and professionally
Heavy emphasis on sales started to affect client focus
Director Talent Acquisition West Region (Current Employee) – Los Angeles, CA – July 18, 2017
North Highland has some great components and some of the brightest most talented employees. The shortfall comes in relation to the their culture. It's very cut throat and, as a result, has a high turn-over rate.
Staff Accountant (Current Employee) – Atlanta, GA – March 28, 2017
Great place to work, just a far commute for me. Culture is rapidly changing due to new management structure. I enjoy being able to work from home. The only thing that's a problem is the commute getting here.
Very supportive and responsive to my needs while working with the client to meet the project objectives. I learned and coordinated requirement information with the Rally project tool and participated in product development ideas.
Consultant (Former Employee) – Dallas, TX – September 22, 2015
Worked in the Dallas area on a project for a few months. This company will promise a client everything it wants, the VP and Project Manager have no technical background but make technical decisions. Was just taken back on the "make it happen" attitude and they didn't provide any guidance or resources. They really just went to the meetings to show off to the clients, of course they never had any idea what they were talking about.
Senior Manager (Former Employee) – Orlando – August 9, 2015
I spent only a short time at North Highland. The people I worked with were terrific, but consulting is just not for me. I am operationally wired and my way of thinking is in conflict with the business model of a consulting firm, which is to extend your stay, add resources, and find other opportunities to sell more work. Having worked in hospital operations for so long, I am wired to come in on budget, on time, and with minimal resources. For this reason, I went back to the world in which I came - hospital operations and am much happier.
Facilities Coordinator (Former Employee) – Atlanta, GA – February 19, 2015
My typical work day consisted of making sure all the day-to-day activities were up and running efficiently. I would make sure all the Executive Assistants were fine and make sure there were no issues they needed my assistance resolving. I then would check to see if there were any Consultants or VP's that need any printing/binding of deliverables to be presented either internally or to clients.
I was able to interact with everyone within the Corporate Office.
Commute was too long at times; pay grade continued to decrease
Desktop Support Engineer (Current Employee) – Atlanta, GA – October 29, 2014
Develop, manage and maintain North Highland PC images, building, testing, manage inventory, PCs platform specifications through the utilization of System Center Configuration Manager 2012 R2 (SCCM 2012). Software and patch management utilizing SCCM2012 R2. Operation System Deployment (OSD) and Application creation within SCCM2012 R2. Work directly with the customers in order to ensure a quality solution is delivered and all issues are identified, escalated and resolved in a proactive manner. Review and optimize workflow, procedures, processes, and systems (call center, ticketing, reporting, and remote access) and tools. Administer and manage Exchange mailboxes and distribution lists. Assist with the migration and troubleshooting of Microsoft Office 365.