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North Highland
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9 reviews

North Highland Employer Reviews

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Alright place to work
Senior Consultant (Former Employee), Atlanta, GANovember 17, 2014
I learned about Change Management
Co-workers were nice.
The hardest part of my job building sales connections to increase pay.
Great place to be noticed by your peers.
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SCCM Administrator/Desktop Support Engineer
Desktop Support Engineer (Current Employee), Atlanta, GAOctober 29, 2014
Develop, manage and maintain North Highland PC images, building, testing, manage inventory, PCs platform specifications through the utilization of System Center Configuration Manager 2012 R2 (SCCM 2012). Software and patch management utilizing SCCM2012 R2. Operation System Deployment (OSD) and Application creation within SCCM2012 R2. Work directly with the customers in order to ensure a quality solution is delivered and all issues are identified, escalated and resolved in a proactive manner. Review and optimize workflow, procedures, processes, and systems (call center, ticketing, reporting, and remote access) and tools. Administer and manage Exchange mailboxes and distribution lists. Assist with the migration and troubleshooting of Microsoft Office 365.
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Avoid the Dallas office like the plague
Manager (Former Employee), Dallas, TXOctober 22, 2014
Pros: employee stock plan
Cons: leadership inept; shabby office; high turnover
Dallas office is struggling with leadership, strategy, and growth. The office has gone from 30 people to 12 people in less than 1 year. The two Dallas VPs are incompetent and have no vision.

Slow growth for smaller offices in the West, Mid-West, and Southwest. The center of gravity is truly Atlanta and Charlotte where the culture and leadership is strong. Smaller offices struggle to capture the culture and values of the mother-ship.

Very sales heavy in the smaller offices in order to try to gain critical mass. Less emphasis on strategy, people development, or delivery quality. Extremely reactionary in terms of chasing clients that happen to come our way instead of developing a methodical account penetration strategy.

Lots of turnover of top talent and negative growth trajectory due to lack of strategy and vision of local market leaders.

Advice to Management
Provide better support framework for local market leaders to develop a strategy and a vision for their local market. "Sell baby sell" is not a strategy.

There is nothing in place to win the hearts and minds to retain top talent. You can stop losing talented Principals if you define a vision and have Regional Presidents spend more time with market leaders and offices at large to define the overall strategy and vision of the local market and have an open and honest discussion about some of the challenges ahead. Once everyone buys into the vision, we will have more collective success.

The variable compensation model has been hurting retention and recruiting and the company is finally blowing up the current model to move away from the current highly variable model to a more traditional fixed model. However, they are not giving everyone much deserved raises to base pay (and do not pay for cost of living increases).
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Great people
Talen Acquisition (Current Employee), Atlanta, GASeptember 9, 2013
Fun / Enjoable / Challenging opportunity that is ever changing and challenging.
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Nice place to relax in consulting
MANAGER (Current Employee), New York, NYAugust 25, 2013
Pros: work life balance
Cons: salary, admin, quality of colleagues, learning opportunities
Typical day is 9 hours, staff augmentation like, very project management focused. Feels like a staffing company more than a consultancy.
The firm is very friendly and family like. A strong 'people' culture that values relationships and tenure more than competence/expertise.
The company has grown significantly since its founding in early 90s by three founders. Now it's around 1,000 US consultants. However, the leadership that brought it here won't get the company where it wants to go.
Hardest part of the job is all the administrivia that takes place since it doesn't have a very strong shared services function and lacks the robust knowledge management and cumulative expertise that big firms have developed over time.
The most enjoyable part of the job are the people. Very nice. But it feels like folks who couldn't hack it at a big company, not experienced folks that no longer wanted to work at big firms (or didn't want to anymore because they couldn't hack it).
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Team-oriented, relationship-based consulting company with emphasis on work/life balance
Manager (Current Employee), Atlanta, GAMarch 3, 2013
Pros: work-life balance, team-oriented, clients typically place high-value on personalities and work output. low or no travel.
Cons: compensation is below market
North Highland takes a different approach to consulting. They work with large, global organizations across a variety of service areas, but tend to "be sticky" within a client account and strive in using local consultants whenever possible. This limits the burden of travel, and allows for the challenges and experiences of consulting without the tax of being away for home on an ongoing basis. The company is 100% employee-owned, emphasizing a strong family and team-oriented approach to management. You will experience a wide variety of projects, as being no-travel/low-travel means you work on what's available with the companies in your metro area, and don't fly to the next project in a very-focused vertical.
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Excellent place to work
Capture and Proposal Manager (Current Employee), Nashville, TNOctober 26, 2012
Pros: relaxed atmosphere
Cons: moderate pay
Excellent company to work for. They have an incredible training program
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Great place to work if you are a consultant.
Resource Coordinator / Analyst (Current Employee), Charlotte, NCMarch 8, 2012
Global consulting company with a local model. Prides itself on promoting a work life balance to its employees with all projects being in the vicinity of the local office.