Great clients and good experience, with some drawbacks and management issues
Therapist (Former Employee) – Oklahoma City, OK – December 13, 2015
NorthCare is a great organization to cut your teeth on just out of college/under supervision. However, often times it felt like a popularity contest and if you were not a "cool kid" or disagreed with management your chance of advancement was nil. Additionally if you do not meet the stated productivity hours you will be denied vacation time regardless of if you have accrued it or not. High pressure to keep those billed hours ticking upward and little consideration for the requirements of specific programs
Awesome clients, broad experience, opportunities to learn
Meetings during lunch (bring your own), pressure to keep billing hours high, management is insular and cliquey, won't advance unless you assimilate to the culture
therapist (Former Employee) – okc – September 15, 2015
On call, overworked, expected to be very submissive and non challenging, used my own resources at times, log hours and expenses to clients for reimbursement, go into homes that are sometimes not well kept, clients were OK, management is a nightmare. Because of right to work you do not question an employer about anything. I felt powerless and used up. They lied about my performance and skills as well as telling me they needed to practise supervising using me and others. Unemployment denied and they flat out lied. Triangulate repeatedly and set you up to fail.
pay is good
right to work, overworked, management is rigid and unfair
Outpatient Therapist (Former Employee) – Oklahoma City, OK – December 26, 2014
I learned so much working at Northcare and would recommend it to anyone entering into the counseling or social services field. The supervisors have an open door policy and do everything in their power to support the staff and help them to become successful. The organization is diverse with the lgbt community and various ethnic communities represented both in the staff and the client population. One must be very skilled at self care and time management to work at Northcare. Though the pay scale is lower than I would have liked (and a reason I suspect many people who work there move on), it is a wonderful place to work especially for individuals fresh out of college.
high level of support, many training opportunities
OCS Preservation Specialist (Former Employee) – Oklahoma City, OK – December 20, 2014
My typical work day was "flexible," meaning I could have visits starting at 8 am and end work at 8 pm. However, the program manager and director only want you to work an eight hour work day. This means you must take multiple breaks throughout the day. This may be fine for a single young person directly out of school, but if you are a parent, something that should be a boon in working a caseload with young families who have questions about parenting, you are expected to put your own family aside to the benefit of the families you work for. This combined with no actual chances for advancement, low end mileage composition and a high turnover rate make the job environment harsh. You are also expected to have all of your notes, reports intakes and closures done within three days time. Also, you must allot part of your work week for endless training, in office meetings and staffing. After the last contract renewal, the CHBS program also dropped the actual title of "case manager" to save money by not providing case management training for workers, instead re-titling them "family preservation specialists." If management finds you are searching for another job, they will force you to resign, stating that company policy dictates looking for other employment is considered resignation.
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bad management, no advancement, poor work environment, high turnover