Team work atmosphere but involuntary overtime
Human Service Worker (Former Employee) – Macclenny, FL – July 23, 2013
Helping the mentally ill improve in many areas such as personal hygiene, financial matters, transitioning back into society, and many more. Working with others and using customer service skills and verbal redirection to improve a heightened situation were one of the many things that were learned. Managers and co workers worked together due to shift changes. This allowed the following shift to know of all previous activities of staff and patients. The hardest part of this job was the involuntary overtime that was given, due to not enough coverage on the following shift. The most enjoyable part of this job was the relationships that were created between staff and patients.