Management is awful. They have their select few they like and those people are extremely lazy as well as others in the department. Coworkers still act like they're in high school, they love drama over petty things. Scheduling and hours are overwhelming, 12 hour shifts, standing most of the day. In general not a very good hospital.
I like working here, but ready to find something with more pay
Patient Access Rep (Current Employee) – Gainesville, GA – January 6, 2016
This is a great organization to work for. The people are great and the job security is great, but I have been working here for almost 8 years now and it is a slow moving organization with not much room to move up, or at least not any time soon. Too many entry level employees want to move up
Patient Access Representative (Former Employee) – Gainesville, GA – October 26, 2015
A typical day at work requires much patience and accuracy. Reaching out to patients, doctors, nurses and other offices accurately and politely. The work day tends to pass quickly as you are constantly moving and shaking with phone calls.
RN (Current Employee) – Gainesville, GA – October 20, 2015
Float Pool nursing requires the ability to have a high level of time management and critical thinking skills, as the unit assignment can change at any point during the shift requiring a change in level of care from either a medical unit assignment to a critical care assignment. The management team tries to minimize mid shift changes as this disrupts continuity of care for the patients, and recognizes the skills set needs of the float pool nurses and allows for proper education. The best part of the job is working with the amazing co-workers. They work well together, definitely a "team" mentality which shows in the quality of patient care.
Coordinator (Current Employee) – Gainesville, GA – September 8, 2015
When I took a job here they made all these promises regarding my title and pay but 6 months later there's still nothing in the works. Pay is good but benefits could be better. I've never worked with so many people that tattle-tell on you for asking a simple question - everyone is always trying to get everyone else in trouble. Very catty, no trust in team mates or management. Even managers/directors are talking poorly about their employees in open spaces like it's normal daily small talk. None of the processes are standardized and no one wants to train you to do anything. It's a horrible place to work.
Case management (Former Employee) – South Tower – February 24, 2015
Middle management did not care about their department members. Conflict resolution very poor. Was told by management to resolve an issue with another member of the department. When I did what I was told to do, I was the one that was written up multiple times. Hostile work environment. Managers did nothing to the member that spread lies and gossip throughout the department and nursing units. I am sure that if Carol Burrell would have known how things were being done, it would have stopped. They made me sound like a monster and I was a very dedicated employee just trying to do my job.
Visionary organization that does the right things for the right reasons
Middle Manager (Current Employee) – Gainesville, GA – January 7, 2015
It's not just a branding campaign - it's the culture of NGHS: doing the right things for the right reasons. From working with patients who can't pay their bill to providing services that lose money but the community needs to making tough decisions to ensure employees have competitive and affordable benefits, I've seen the administrative decision making in action (although I am not a senior administrator) and can attest to their integrity and their heart for employees, patients and the community they serve.
The organization recently went through a core values clarification process which involved employees from all levels. They did not come up with values they aspire to, rather called out the values that are already inherent in the organization: Respectful Compassion, Deep Interdependence, Passion for Excellence and Responsible Stewardship. These speak clearly to the type of organization NGHS is and the types of people who work there.
There are numerous long tenured employees at NGHS; many have been there more than 20 years and it's not unusual to have dozens each year celebrate 30, 35 and 40-year anniversaries. This is a place people stay. It's no wonder NGHS has been named one of Atlanta's Top 100 Workplaces four years in a row - one of only 20 to place in the Large Company Category.
These comments speak to the employee culture, but it's also worth noting that working at NGHS places you at one of the best health systems in the country. The heart program has ranked best in state for a solid decade, and other specialty services such as orthopedics, women's health and criticalmore... care have also placed top in state according to healthcare rankings organization such as Healthgrades and CareChex. They also have been a Truven Top 100 Hospital for three years. You can take pride working at such a stellar organization that is attracting physicians and clinicians from across the country.less
nationally acclaimed hospital; truly caring administration; good benefits; long tenured employees
Volunteer (Former Employee) – Gainesville, GA – May 29, 2014
The volunteer work was fun and the people there were quite nice. They give you meals for you work and the meals are decent. It was a very nice experience and the hours can accumulate very quickly if that's all you are doing it for. The staff, while very busy considering its a hospital, were very nice to the volunteers and myself when we came into their department to work.
phlebotomy (Former Employee) – gainesville – October 14, 2013
I worked at the hospital in the lab as a phlebotomist. I went into labor twice at work at only 20 weeks pregnant. I asked to be put on light duty and after my supervisor refused, I was put on bed rest by my dr with a note for work. When I tried to go back to work, I found out my supervisor entered me into the system as non rehire abandoned position. They do not care about their employees and run you into the ground. I would work 8 days straight 9 hrs a night on third shift then get one night off, yet my status was PRN and I was not eligible for insurance. I've never seen so much back stabbing, ignorance and carelessness at a place of employment.
only a 30 min lunch break for 9 hrs of work and lack of care for employees
RN (Current Employee) – Inpatient – October 12, 2013
If you don't mind constant negative feedback, maybe you would like working at this hospital. While I'm sure there are some exceptions, the nurse management has no appreciation for the things nurses and techs do. They feel the need to constantly criticize despite staffing shortages. Patients are greatful but management has a lot to learn. Cafeteria is the worst of any hospital I've been in. Poor support for career advancement.
patient's appreciate the care
lack nursing support, short staffed, poor opportunity for advancement
RN (Former Employee) – New Horizons North – September 28, 2013
Former employee. Unfortunately LTC owned and run by NGMC. As nurse I was instructed to do some things that I ethically disagreed with. I had been trained and worked for years doing things one way and was told to do things another way...Not a good place to work or to be the patient at.
RN (Current Employee) – Staff Nurse – September 8, 2013
The hours are great and benefits are okay. Other than that, they have nothing to offer. The old saying that nurses eat their young is well proven here, and management does nothing about it. Complaining to the supervisor is useless, nothing gets accomplished. Communication is non existent. You are very lucky if you get a response, at least in the emergency department. I had complained multiple times as a family member of a patient several years ago. When i became employed there i thought that things would be different and I could see their point of view in their actions. That was not the case. They were still rude and unhelpful. The charge nurse will raise her voice and scold you over little things in front of patients, family and other staff, which is very unprofessional. Nurse techs gather in the hallway and complain about their job just outside of patient's rooms. I can totally understand why they have such an extremely high turnover rate!