Room to Grow
Climbing Wall Manager, Flagstaff, AZ - July 31, 2015
A typical shift at the NAU Climbing Wall consists of talking to climbers about their adventures, the routes, climbing gear, and recreational activities abound. The main objective is to provide excellent customer service and a challenging indoor climbing experience in a safe, open environment. I learned how to step up in my role as a staff member and take over the management. I became responsible for maintaining the image and creating a culture for our rock wall. My co-workers are my best friends and outdoor adventure buddies. The hardest part of my job as a manager is knowing when to be a friend with my coworkers and their supervisor. My favorite part of the job is feeling comfortable at work and getting to work i na relaxed environment that I enjoy.