Call Center Representative (Current Employee) – Tallahassee, FL – November 29, 2017
I had the opportunity of working with some of the best co-workers and some really cool trainers . I would totally work for this company again but only if they had some managers that valued their employees and a little better originization skills where in place
Customer Service Representative (Former Employee) – Jacksonville, FL – November 3, 2017
Great company to work for, they care about their employees and strive to be as flexible in training and new hires as well. Always enjoyed the company's efforts to involve all employees and make employees feel cared about and appreciated.
Process Payroll, communicate to the employees, work hard. I learned a lot from my management. The hardest part of the job is knowing that we would be out-sourced anytime. The most enjoyable part of the job is to have a job.
Customer Service Representative (Former Employee) – Jacksonville, FL – May 4, 2017
My shift started at 7:30 am and ended at 4:30 pm, Monday through Friday. I worked on and off the phone during the day, depending on the amount of off line work that needed to be completed and the service level as far as being on the phone. I enjoyed talking to the GE Retirees about their medical benefits. It was a joy to hear some of their stories. The people I worked with were great!!!! I honestly thought I would retire with this company, but because of the downsized, that didn't happen. The hardest part of my position was having to inform GE Retirees of changes that they weren't happy with. The most enjoyable part of my job was the people I worked with and bonded with over the years.
A typical day at work would be answering the phone constantly especially during Open Enrollment. I learned how to reset passwords as well as give state employees their usernames. The hardest part of the job was dealing with rude callers. The most enjoyable part of the job was meeting new people.
Finance Director (Former Employee) – Jacksonville, FL – November 14, 2016
Scratch the trading model burden, focus on product-service alignment and move to direct labor model. Challenging fast-paced environment. Requires investment in infrastructure. Most enjoyable part of day - working with a great team. Least enjoyable part of day - firing everyone. Excellent collateral and brand development work. Need to leverage that marketing development with campaign in North America that brings the brand to life and makes it a go-to partner for global companies who are looking to consolidate their HR functions.