Founded in 1982, Northland Group provides business process outsourcing services focused on accounts receivable management and collection services for national credit grantors and debt buyers.
Our highly trained staff and industry leading technology are ready to handle high work volumes with immediate priority and superior results with the security – more... you demand.
And our proven performance helps our customers increase profitability and dramatically improve recovery rates while preserving the relationship with the consumer.
Award winning compliance and quality control
At Northland Group, we don’t sacrifice compliance and quality control for our high resolution rates. We stay abreast of, and even help develop, industry compliance rules. In addition we prioritize compliance in our business model and maintain some of the most stringent quality control standards in collections.
When you work for the Northland Group, you work for an industry leader that places a high value on its employees. We hire, train, develop and retain only the best — career-oriented people who know how to listen, learn and adjust to changing situations. Our approach to collections is unique, and so are the people who work for us. Excellent communications skills almost goes without saying, but our employees also have the ability to problem-solve and develop new strategies that make the goal of resolving debt easier and compelling for customers. – less